Organized and dependable candidate successful at managing multiple priorities and systems, while working in a fast paced environment with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Talent Acquisition Supervisor
Ttec (TeleTech) - HealthCare Solutions
Work From Home, KY
06.2021 - 07.2024
Drove talent acquisition and job placement strategies to attract diverse candidates.
Experienced in High Volume hiring of 200+ candidates
Experienced in working with multiple clients
Worked with marketing team to optimize sourcing networks and use proactive methods to source candidates.
Managed high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Facilitated successful candidate experiences throughout all stages of recruitment journey by maintaining open lines of communication and providing timely feedback.
Led discussions on topics such as interviewing techniques, unconscious bias awareness, and considerations in hiring process with team.
Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selections.
Managed aspects of interviewing process including scheduling, conducting interviews, providing feedback, initiating and reviewing assessments, background checks and drug screens
Attend job fairs and recruiting events to attract top talent from diverse backgrounds.
Conducted performance reviews and provided feedback to managers on employee performance.
Maintained compliance with federal and state employment laws during entire recruitment process.
Managed high-volume requisitions in timely manner to meet client staffing needs efficiently.
Operated and maintained applicant tracking and candidate management systems.
Recruiter
Ttec (TeleTech) - HealthCare Solutions
07.2014 - 06.2021
Conducted phone, in-person, and on-line interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Traveled to various other TTEC locations to assist in opening of new site.
Increased candidate placements by developing and maintaining relationships with candidates.
Managed high-volume requisitions in timely manner to meet client staffing needs efficiently.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Conducted background checks, drug screening and other pre-employment checks to verify information on applicant's resume.
Worked with team to improve employee retention rates through thorough candidate screening and interview techniques.
Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Attended and scheduled job fair events that attracted diverse talent pools, increasing company's reach within local communities.
Partnered with departmental managers to ascertain hiring needs.
Conducted performance reviews and provided feedback to managers on employee performance.
Improved office efficiency by effectively managing internal communications and correspondence.
Led on-line informational and offer sessions.
Staffing Specialist
Manpower
Paducah, KY
08.2003 - 04.2013
Collaborated with manager to determine department's short and long-term hiring needs.
Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
Reduced time-to-fill ratios by effectively prioritizing open positions based on client needs, resources available, and market conditions.
Provided comprehensive support for temporary employees, including benefits administration, payroll processing, and conflict resolution.
Utilized data-driven approaches to analyze recruitment metrics, identify areas for improvement, and implement strategic solutions that led to better outcomes for all stakeholders involved.
Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
Collaborated with hiring managers to develop detailed job descriptions that accurately reflected requirements and expectations of each role.
Increased overall efficiency through effective management of applicant tracking system, ensuring accurate documentation and timely follow-up with candidates.
Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.
Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
Performed urinalysis testing to discourage illegal drugs use in company.
Streamlined onboarding process for new hires, resulting in reduced time to productivity and increased employee satisfaction.
Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
Conducted comprehensive interviews with candidates to assess their skills, qualifications, and fit for various positions within client companies.
Enhanced candidate placement rates by implementing efficient recruitment strategies and thorough candidate screening processes.
Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
Promptly corresponded with applicants and coordinated and conducted interviews.
Hired employees and initiated new hire paperwork process.
Collaborated with managers to identify and address employee relations issues.
Conducted performance reviews and provided feedback to managers on employee performance.
Customer Support Specialist- Remoted at Ttec (TeleTech) - HealthCare SolutionsCustomer Support Specialist- Remoted at Ttec (TeleTech) - HealthCare Solutions