Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mea Puckett

Westfield

Summary

I'm a customer service professional with over 4 years of experience, now excited to bring that same care and attention to the spa world as an esthetician. I love helping people feel comfortable and confident in their skin. I'm known for being friendly, easy to talk to, and great at making clients feel welcome. I work well with others and always aim to give the best experience possible, whether it's through a relaxing facial or just being a calm, positive presence. I take pride in helping people feel their best, inside and out.

Overview

3
3
years of professional experience

Work History

Dog Sitter & Cleaning Services

Entrepreneurial Ventures
01.2022 - Current
  • Manage scheduling, client relationships, pricing, and marketing for the business
  • Apply strong time management to handle multiple clients while delivering personalized care
  • Build close relationships with clients by understanding and meeting their pets’ specific needs
  • Create a safe, comfortable environment for pets, ensuring client trust and satisfaction
  • Grow a loyal customer base through reliable, high-quality service and positive referrals

Assistant Retreat Director

Massage Heights
12.2024 - 05.2025
  • Promoted special offers to drive bookings and encourage repeat business
  • Trained and guided staff to ensure smooth operations and meet retreat goals
  • Delivered personalized guest experiences, leading to high satisfaction and repeat visits
  • Boosted sales by recommending and upselling treatments and memberships to meet store targets
  • Resolved guest complaints promptly and professionally, ensuring every guest felt heard and valued

Lead Lifestyle Consultant

Massage Heights
08.2023 - 12.2024
  • Welcomed guests and made sure they felt comfortable and cared for from the moment they arrived
  • Talked with clients about their needs and helped match them with the right services and memberships
  • Built strong relationships with guests, helping many become regular clients
  • Helped with scheduling, answering phones, and making sure the front desk ran smoothly
  • Supported new team members by showing them how to provide great service
  • Kept the lobby and work areas clean, organized, and relaxing for guests

Education

Advanced Esthetics -

Aveda Frederick Institute Indianapolis
05.2024

High School - undefined

Westfield Washington High School
05.2023

Skills

  • Focused on giving every guest a great experience and top-level service
  • Handled scheduling and kept daily operations running smoothly
  • Solved problems and handled guest issues in a calm, professional way
  • Increased sales by recommending spa services and products
  • Multitasking and organization
  • Customer service

Timeline

Assistant Retreat Director

Massage Heights
12.2024 - 05.2025

Lead Lifestyle Consultant

Massage Heights
08.2023 - 12.2024

Dog Sitter & Cleaning Services

Entrepreneurial Ventures
01.2022 - Current

High School - undefined

Westfield Washington High School

Advanced Esthetics -

Aveda Frederick Institute Indianapolis

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