Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mea Wesson

Pensacola

Summary

Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Rep- Patient Access

Ascension Medical Group
08.2022 - Current
  • Updated customer accounts, addresses and contact information within call management databases.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Receptionist

Maternal Fetal Medicine Associates
10.2019 - 08.2022
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments from customers utilizing Point of Sale systems.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Handled administrative duties such as filing documents, printing reports, scanning files.
  • Created daily shift schedules for subordinate receptionists based on workload demand.
  • Scheduled and confirmed appointments.

Education

Certificate - Medical Billing And Coding

Penn Foster Career School
Scranton, PA
06-2014

Skills

  • Medical Records
  • Medical Billing
  • Insurance Verification
  • HIPAA Compliance
  • Strong Organization
  • Appointment Scheduling
  • Multitasking and Organization
  • Customer Service
  • Money Handling
  • Medical Terminology
  • Team Leadership
  • Payment Processing
  • Flexible Schedule
  • Problem-Solving
  • Patient Registration

References

References available upon request.

Timeline

Rep- Patient Access

Ascension Medical Group
08.2022 - Current

Receptionist

Maternal Fetal Medicine Associates
10.2019 - 08.2022

Certificate - Medical Billing And Coding

Penn Foster Career School
Mea Wesson