I am a hard-working individual with strong skills as an engaged, enthusiastic employee with attention to detail across different job markets. As a dedicated team player, I am always willing to learn from my mistakes and can be relied upon by peers and superiors alike. I seek to apply my skills in another challenging position and look forward to new opportunities for personal and professional growth.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Work History
Assistant Store Manager
1 Year 10 Months
Circle K | 10.2024 - Current
Supervised, trained, and motivated team members to maintain high service standards.
Assisted with hiring, conducted interviews, and coordinated scheduling to ensure adequate staffing.
Managed cash registers, daily audits, and bookkeeping.
Maintained stocked shelves and executed fresh food and beverage programs to enhance customer satisfaction.
Maintained safety, security, and clean store standards.
Stay-at-home Father
2 Years 4 Months
Home | 06.2022 - 10.2024
Managed daily schedules for household activities, ensuring smooth operations and timely completion of tasks.
Developed educational activities that fostered learning and engagement in children's development.
Coordinated extracurricular events, enhancing social skills and community involvement for children.
Implemented budgeting strategies to optimize household expenses while maintaining quality of life.
Established routines that promoted consistency, resulting in improved behavior and responsibility among children.
Monitored children's activities to verify safety and well-being.
Read stories, sang songs and facilitated creative play.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Contact Center Agent
6 Months
Fourci | 10.2021 - 04.2022
Answered claimant calls regarding unemployment claims, providing accurate information and support.
Conducted active research to address claimant inquiries about benefits, ensuring clarity and understanding.
Processed separation reports through data entry and verification of missing information, enhancing claim accuracy.
Documented updates to claims to ensure compliance with regulations.
Call Agent
9 Months
Dynata | 08.2020 - 05.2021
Conducted surveys over the phone.
Entering responses from survey takers with accuracy.
Stayed on task and continuously dialed numbers.
Software Developer
1 Year 7 Months
Cubic Technologies | 08.2018 - 03.2020
Developed design specifications based on needs identified by clients and analysts.
Designed new software applications by using object-oriented languages.
Designed, managed, and updated web applications for various departments in the organization.
Interpreted design specifications to ensure accurate documentation of source code and proper configuration of the software.
Managed software documentation by testing and validating the accuracy of all new applications to ensure user-friendliness and productivity.
Reviewed, monitored, and repaired any changed code for quality, adherence to standards, and potential performance effects on compatible systems.
Trained junior software developers to enhance their core Java skills.
Warehouse Associate
8 Months
Fulfillment Center | 10.2018 - 06.2019
Prepare customer orders and pack them.
Pack customer orders accurately and efficiently.
Load boxes into trucks, ensuring safe transport for shipment.
Scan product barcodes to ensure inventory accuracy.
Follow on-screen prompts and task directions.
Identified and resolved technical issues to maintain workflow efficiency.
Troubleshoot problems.
Cook/Bartender
2 Years 5 Months
Klassic Catering | 04.2016 - 09.2018
Poured beer, wine, and specialty drinks for specific events.
Worked on the food truck, including running the register, assembling orders, cooking on the grill, and using the fryer.
Facilitated new employee training to ensure efficient truck operations.
Bartender
4 Years 4 Months
AMC Theatres | 11.2013 - 03.2018
Poured beer and wine as well as made numerous specialty beverages and basic cocktails.
Followed recipe guidelines and ensured proper alcohol policies were in place.
Consistently kept the bar cleanliness up to par with health code and AMC Standards.
Assisted with general theatre and concession cleaning to assist operations as needed.