Meado Maffea
Bethlehem,PA
Summary
Driven by a results-focused approach, I leveraged my multitasking abilities and teamwork skills at Marriott to enhance guest satisfaction and repeat business. My adeptness in food handling and collaborative spirit significantly contributed to maintaining high standards of service and operational efficiency, marking me as a reliable asset in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Bistro Server, House Keeping, Laundry
Marriott
Easton, PA
03.2022 - 12.2023
- Resolved customer complaints professionally, maintaining a positive reputation for the establishment.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery to guests.
- Adhered to strict health department guidelines for food handling and sanitation procedures in all work areas.
- Increased repeat business through friendly and professional interactions with guests, remembering their preferences and dietary needs.
Team Member
SAS Retail Services
ABE Area
08.2020 - 08.2021
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Crew Member
Dunkin Donuts
Bethlehem, PA
01.2019 - 11.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Food and Beverage Cashier
Geakers Tacos
Bethlehem, PA
04.2018 - 10.2018
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Team Member
Goosey Gander Caterer And Deli
Bethlehem, PA
06.2017 - 09.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Freedom High School
Bethlehem06.2022
Skills
- Order Taking
- Food presentation
- Memory retention
- Teamwork and Collaboration
- Time Management
- Reliable and Responsible
- Cleaning and sanitizing
- Multitasking Abilities
Timeline
Bistro Server, House Keeping, Laundry
Marriott
03.2022 - 12.2023
Team Member
SAS Retail Services
08.2020 - 08.2021
Crew Member
Dunkin Donuts
01.2019 - 11.2019
Food and Beverage Cashier
Geakers Tacos
04.2018 - 10.2018
Team Member
Goosey Gander Caterer And Deli
06.2017 - 09.2017
High School Diploma -
Freedom High School