Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEADOW WEBB

Temple,Pennsylvania

Summary

Dynamic and dedicated professional with extensive experience in customer service at PjWhelihan's. Proven ability to enhance guest engagement and reduce wait times through effective multitasking and strong communication skills. Committed to maintaining a clean environment and training staff to uphold high service standards, ensuring a welcoming atmosphere for all guests.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Hostess

PjWhelihan's
11.2024 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.

Hostess/Take-Out Specialist

Red Lobster
04.2023 - 11.2024
  • Answered customer questions about hours, seating, and menu information.
  • Entered orders in electronic system, drove to customer addresses to deliver food and beverages in person and processed cash and card payments on location.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Babysitter

My Neighbors
03.2019 - 09.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

High School Diploma -

Muhlenberg High School
Temple, PA
06.2025

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Greeting guests
  • Interactive communication skills
  • Guest engagement
  • Payment processing
  • Complaint handling

Timeline

Hostess

PjWhelihan's
11.2024 - Current

Hostess/Take-Out Specialist

Red Lobster
04.2023 - 11.2024

Babysitter

My Neighbors
03.2019 - 09.2020

High School Diploma -

Muhlenberg High School

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