Meagan Ames
Blackfoot,ID
Summary
Friendly person with strong understanding of hospitality. Extensive knowledge of cuisine and beverages. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine warm-heartedness. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Has Inc
01.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
Server
Olive Garden Restaurant
03.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Fuji Japanese Steak House
09.2022 - 03.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Waitress
Rupe's Burgers
08.2019 - 09.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Stocked server areas with supplies before, during and after shifts.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Implemented sanitary food handling, holding and service protocols.
- Documented food orders and ran items to guest tables in dining room.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Relayed orders and special requests to cooks.
- Addressed complaints to kitchen staff and served replacement items.
Education
High School Diploma -
Blackfoot High School
Blackfoot, ID03.2022
Skills
- High Energy and Stamina
- Relationship Building
- Staff Training
- Cool Under Pressure
- Team Player
- Warm and Friendly
- Service Prioritization
- Communication
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
- ADL support
- Basic Computer skills
Certification
Certified Medication Technician
First Aid/Cpr
Timeline
Direct Support Professional
Has Inc
01.2024 - Current
Server
Olive Garden Restaurant
03.2023 - 12.2023
Host
Fuji Japanese Steak House
09.2022 - 03.2023
Waitress
Rupe's Burgers
08.2019 - 09.2022
High School Diploma -
Blackfoot High School
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