Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
13
13
years of professional experience
Work History
Graduate Program Coordinator
University of Texas Rio Grande Valley
08.2022 - Current
Company Overview: School of Nursing
Responsible for the coordination, development, and implementation of the Nursing program
Manage graduate admissions process, including tracking new applications, verifying requirements, and coordinating applicant interviews
Oversee student onboarding for each cohort, preparing individualized programs of study, tracking progress, and maintaining compliance records
Support academic progression through degree plan updates, licensure verification, and clinical placements
Coordinate and execute events including orientations and mixers, overseeing logistics, materials preparation, and guest communications
Facilitate graduation and credentialing processes, completing state and national forms, verifying transcripts, and guiding students through certification requirements
School of Nursing
Established robust alumni networks that facilitated ongoing mentorship opportunities and connections between current students and successful graduates.
Streamlined administrative processes by implementing efficient systems for tracking student progress and maintaining accurate records.
Gathered and organized printed materials required for program participation.
Monitored accreditation requirements closely, ensuring all graduate programs consistently met or exceeded the necessary standards for recognition by relevant governing bodies.
Served as a liaison between students, faculty, and administration, ensuring clear communication of expectations and policies across all parties involved in the graduate program experience.
Undergraduate Program Coordinator
University of Texas Rio Grande Valley
01.2021 - 08.2022
Company Overview: School of Nursing
Gather and interpret transcript and test score for prospective students, and rank order them to assemble incoming cohorts, according to School of Nursing policies
Work closely with the Dean of Nursing, Undergraduate Director, 2nd Degree Program Coordinator, and Associate Dean of Faculty Affairs on the progression and implementation of the Nursing Program
Host and schedule Nursing Orientation and White Coat Ceremony
Assist with degree auditing in order to prepare student for graduation
Serve as Recording Secretary for Undergraduate Admission, Progression and Graduation Committee
Create and deliver presentations to prospective and incoming students
Gather immunization and other required items for admission
Coordinate, schedule, and serve a liaison for clinical site assignments
Assist students seeking with general information on nursing program
Initial point of contact for student concerns, questions, and other potential issues that may arise
Serve as ATI champion
Lead contact in setup and orientation of CastleBranch software
Assist in the professional development of peers
School of Nursing
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Office Manager
MASTERMIND CONSULTING
07.2017 - 05.2022
Integrated logistic systems into company processes to improve operations and manage work orders and price changes
Improved office operations by automating client correspondence, record tracking and data communications
Produced high‐quality documents, spreadsheets and presentations for internal and customer‐facing needs using Excel and PowerPoint
Tracked and recorded expenses and reconciled accounts to maintain accurate, current, and compliant financial records
Handled all incoming business and client requests for information
Operations Specialist
REYNOLDS & REYNOLDS (MED‐PASS)
07.2020 - 01.2021
Generated and submitted invoices based upon established accounts receivable schedules and terms
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses
Prepared month‐end closing entries for detailed reporting and recordkeeping
Used advanced software skills to produce high‐quality documents, reports, and presentations
Oversaw payroll and accounting systems and enter data into systems accurately
Prepared and mailed invoices to customers, processed payments, and documented account updates
Purchasing Coordinator
REYNOLDS & REYNOLDS (MED‐PASS)
01.2017 - 01.2020
Studied and evaluated formal bids and made recommendations for awarding contracts
Coordinated design of various medical handbooks and other documents
Evaluated final products against quality standards and printing specifications
Contacted each vendor and recorded information regarding price, availability, and quality of products
Reviewed proposals, qualified vendors and recommended optimal suppliers
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
Maintained complete documentation and records of all purchasing activities
Adjusted procedures as needed to maximize department effectiveness
Tracked inventory shipments and prepared spreadsheets detailing item information
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors
Communicated frequently with vendors to manage orders and verify revisions on purchase orders
Performed routine reconciliation of open purchase orders
Organized the Corporate Wellness Program for the 21 Anytime Fitness Locations owned and operated by Michael Gelfgot, John Spence, and Adam Ortman
Advised clients and potential clients of available program initiatives
Evaluated client needs and developed individualized health plans and matched clients with appropriate fitness trainers and nutritionists
Maintained direct communication with clients via telephone, email, and social media to answer questions, offer advice regarding membership and available benefits and maintain a personal connection and interest in their wellness plans
Marketing: created marketing ads and brochures
Arranged and implemented community events and health fairs
Arranged media ads and coverage of events
Create, implement, and analyze employee and client satisfaction surveys
Budget: Assisted General Manager/Owner in all aspects of fiscally related operations to assure fitness center remained profitable
Coordinate client activities with personal trainers, exercise specialists, nutritionists, and wellness consultants
Maintain all client information in secure and confidential databases
Comply with all HIPPA rules and regulations
Maintain client databases
Maintain centerʹs databases and manage all corporate data
Assist General Manager in data collection and writing of semi‐annual progress reports
Prepare end‐of‐year progress reports
Increased employee participation in wellness initiatives by designing targeted marketing campaigns.
Inbound Sales Representative
FULL BEAUTY BRANDS
02.2012 - 06.2014
Proficiently and professionally responded to questions pertaining to orders, product availability, backorders, price, products and services, procedures, and policy
Researched more complex issues regarding delivery follow‐up, order tracking
Assisted customers in navigating the companyʹs website, placing orders online and troubleshooting technical issues
Consistently met performance benchmarks in all areas (speed, accuracy, volume, and upsells)
Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
Increased product knowledge through continuous training, resulting in improved sales performance.