Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

MEAGAN BENSON MOREAU

Spooner

Summary

Energetic, reliable and adaptable professional, with a solid understanding of business operations in a wide variety of corporate environments. A quick learner and an excellent communicator with an ability to perform in a multi-tasking environment. Excels at developing and implementing new procedures, troubleshooting and taking adverse situations and making them positive. Accurately performs challenging and routine tasks with precision and attention to detail.

Overview

13
13
years of professional experience

Work History

Nursing Resource Coodinator

Dove Healthcare - Spooner
08.2024 - Current
  • Collaborated with team to resolve scheduling conflicts and ensure staffing level maintained.
  • Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
  • Monitored employee performance closely to identify areas for improvement or additional training needs.
  • Analyzed workload to forecast staffing needs and adjust schedules accordingly.
  • Monitored compliance with scheduling policies, ensuring adherence to organizational standards and procedures.
  • Tailored scheduling approaches to accommodate unexpected changes, minimizing impacts to budget.

Client Services

De Beers Forevermark US
05.2021 - 03.2024
  • Managed all B2C cases: online chat & email correspondence.
  • Online sales processing & management end to end; orders, special requests & returns.
  • Supported Sales Team in all day-to-day activities: check stock availability, provide delivery lead times.
  • 3rd party drop shipment order management.
  • Specialty Market/National account management, processed orders and managed cases for special orders.
  • Management/Maintenance/Closure of open Return Authorizations.
  • Daily touch base and collaboration with operations/logistics teams.
  • Execution of all outbound shipment notifications to retailers/partners.
  • Managed Client Services email account inbox.
  • Coordinated internal movement of product transfers/memos for trade shows and in-store events/trunk shows.
  • Coordinated and executed all PR/Marketing team inquiries, orders & shipments.
  • Processed all Employee Orders.
  • SOP creation/maintenance.
  • Assisted with repair/resizing requests, memo management (issuance, recall & maintenance) and processed/submitted requests for replacement Grading Reports/ID cards.

Office Assistant

Link Ford & RV
09.2018 - 05.2021
  • Responsible for completion of Auto and RV deals, reviewed and sent documentation to various financial institutions for completion of funding.
  • Title Clerk processed all title applications for both Auto and RV sales, through state agencies.
  • Processed all paperwork for Dealer Trades and Wholesale deals, including funds transfers.
  • Entered all new & used vehicle information into the inventory system.
  • Assisted with all other office functions including but not limited to: answering phones, cashiering, sending weekly A/R reports, assisting Office Manager, Human Resources Director and Controller.

Executive Assistant / Office Manager

Aucoin Hart Jewelers
04.2012 - 07.2018
  • Responsible for all office functions including accounts receivable, receptionist, sales assistant(s) and shipping/receiving.
  • Responsible for the recruiting/training of office and support staff. Assisted with recruitment of all other staff.
  • Maintained customer database. Created various mailing lists and sales/inventory reports from databases for all levels of staff.
  • Assistant to CEO, President and entire Executive Committee (including Store Manager, Controller, Buyer & Shop Manager).
  • Assisted with and maintained all company IT functions. Coordinated with web hosts to monitor & maintain company websites (both public and private), responsible for updating/posting content and processing all e-commerce orders.
  • Assisted with managing and tracking inventory. Coordinated/executed bi-annual inventory with Store Manager & Controller.
  • Managed financing program through Wells Fargo.
  • Assisted with marketing and advertising initiatives for the company.
  • Responsible for registering Executives and staff for all trade shows and trainings. Organized/assisted with all special events.
  • Managed donation committee and coordinated all donation requests.

Education

BS-Retail Merchandising and Management -

University of Wisconsin-Stout
Menomonie, WI
12-1999

Skills

  • Strong Communication Skills
  • Problem Solving
  • Superb Follow Up & Follow Through
  • Data Entry & Retrieval
  • Operation/Project Management
  • Time management
  • Attention to detail
  • Multitasking
  • Active listening
  • Decision-making
  • Professionalism
  • Conflict resolution

Affiliations

  • Board Member for Spooner Area School District

Languages

Spanish
Elementary

Timeline

Nursing Resource Coodinator

Dove Healthcare - Spooner
08.2024 - Current

Client Services

De Beers Forevermark US
05.2021 - 03.2024

Office Assistant

Link Ford & RV
09.2018 - 05.2021

Executive Assistant / Office Manager

Aucoin Hart Jewelers
04.2012 - 07.2018

BS-Retail Merchandising and Management -

University of Wisconsin-Stout

Similar Profiles

CREATE PROFILE