Meagan Beshears
Longview
Summary
Proactive and goal-oriented healthcare professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Excels in adapting to fast-paced environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Account Executive
Traditions Health
06.2024 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Developed and maintained comprehensive understanding of competitive landscape to effectively position products and services.
- Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Director of Care Management
Prime Care Managers
10.2018 - 06.2024
- Oversight and leadership of PrimeCare Managers care management services.
- Responsible for coordination of services to four main accounts, totaling over twenty thousand ACO patients in multiple counties across East Texas.
- Complete daily, weekly, and monthly financial and KPI reports for executive team
- Ensure daily tasks are completed by all team members in a timely manner, while promoting integrity among the team
- Responsible for all staffing tasks, including new hire training and compliance education
- Conduct daily and weekly meetings with staff
- Conduct monthly and quarterly presentations with executive teams
- Communicate professionally with colleagues of partner healthcare organizations to ensure optimal care coordination
- Develop relationships with clinic staff for all accounts, including MDs, FNPs, PAs, RNs, LVNs and CMAs to educate on ACO concepts and company initiatives
- Implement workflows and job specific tasks with clinical management teams and providers to increase productivity and efficient task completion
- Participate in achieving networking goals, including Home Health and Hospice census
- Assist with analytical review of CCLF data, EMR data, and manually collected operational data to develop innovative concepts to achieve CMS’s Triple Aim and create MSSP savings
- Prime Care Managers has successfully achieved Medicare Shared Savings for four years in a row!
- Cultivated strong relationships with key stakeholders across departments for better alignment on shared goals regarding patient outcomes.
- Conducted regular staff meetings focused on quality improvement initiatives, fostering a culture of accountability and continuous learning.
- Provided ongoing support to the executive team by offering insights and recommendations on strategic planning initiatives related to patient care services.
- Partnered with external agencies to facilitate seamless transitions of care for patients requiring additional support services post discharge.
Patient Advocate
Change Healthcare
07.2017 - 10.2018
- Communicated with insurance adjusters and attorneys to verify patient coverage, eligibility, and representation, request documentation, and expedite payment resolution
- Updated records in case management system as needed
- Initiated structured communication protocol with patient access department, resulting in increased performance, accuracy, and in person meeting (IPM) patient interview rates across both departments
- Doubled personal productivity through workflow monitoring and prioritization, exceeding performance targets
- Tasked with mentoring co-workers in efficiency improvement methods
- Conducted departmental support functions including patient accident interviews, billing, and relationship management
- Ensured full departmental compliance with HIPPA regulations
Clinical Coordinator
Kilgore College
08.2016 - 05.2017
- Spearheaded development and implementation of sterile processing rotation program
- Coordinated with clinical site to identify needs and create targeted system for student follow-through resulting in mutually beneficial relationship
- Oversee all aspects of clinical rotations, including student assignments, oversight, assessment, and mentoring
- Fostered positive relationships across all levels of healthcare industry through effective communication
- Facilitated operations of clinical program, ensuring compliance with HIPPA, FERPA, and hospital regulations
- Instituted accountability and knowledge retention measures resulting in increased program efficacy and improvement of clinical site relationships
Certified Surgical Technologist
Longview Regional
07.2013 - 02.2015
- Conducted critical pre-operative tasks including supply requisition and preparation, instrument counts, surgical site preparation, scrub functions, patient support, and sterile field preparation in compliance with all federal, state, and departmental safety procedures
- Delivered operating room support, monitoring and positioning patients, collecting and labeling specimens, following all regulations, and maintaining sterile environment throughout procedures
Education
BS - Healthcare Management
LeTourneau University
Longview, TX 01.2015 - 12.2017
AAS - Surgical Technology
Kilgore College
Kilgore, TX01.2013
Skills
- Epic
- Healthcare
- Mentoring
- Relationship management
- Customer Service
- Medicare and Value Based Medicine
- Customer Service Rep
- Patient Care
- Medical Office Experience
- Healthcare Management
- Leadership
- UltiPro
- Process Improvement
- Kronos
- Program Management
- HIPAA
- Management
- Employee Orientation
- EMR Systems
- Hospital Experience
- Medical Records
- Advanced Microsoft Excel
- Interviewing
Personal Information
Title: Healthcare manager
Timeline
Account Executive
Traditions Health
06.2024 - Current
Director of Care Management
Prime Care Managers
10.2018 - 06.2024
Patient Advocate
Change Healthcare
07.2017 - 10.2018
Clinical Coordinator
Kilgore College
08.2016 - 05.2017
BS - Healthcare Management
LeTourneau University
01.2015 - 12.2017
Certified Surgical Technologist
Longview Regional
07.2013 - 02.2015
AAS - Surgical Technology
Kilgore College
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