Summary
Overview
Work History
Education
Skills
References
Timeline
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Meagan Bond

DENHAM SPRINGS,LA

Summary

Dynamic and results-driven Assistant Manager with over four years of experience in metal building sales and design. Proven track record of exceeding sales targets and fostering strong relationships with clients to drive business growth. Expertise in understanding client needs, providing innovative solutions, and managing project lifecycles from initial consultation through design and implementation. Adept at collaborating with cross-functional teams to streamline operations and improve customer satisfaction. Strong analytical skills and a deep understanding of industry trends enable effective forecasting and strategic planning. Committed to delivering exceptional service and achieving operational excellence in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Assistant Manager of Building Sales and Design

Walker Metals
Walker, LA
01.2021 - Current
  • Determining customers’ needs and recommending appropriate products and solutions
  • Answering telephones and entering sales orders
  • Accepting payment and applying it to the appropriate customer account
  • Addressing and resolving service concerns, should they arise
  • Providing quotes/estimates for customers based on material lists that are provided
  • Providing take-off estimates for customers based on structural size or drafted plans
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service.
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
  • Provided technical advice to customers on installation methods and usage of building materials.
  • Created detailed quotations for large-scale projects involving multiple materials.
  • Maintained an organized filing system for all project documents, including contracts, blueprints, and photos.
  • Reviewed shop drawings submitted by contractors before installation.
  • Created 3D models of building designs to demonstrate potential concepts to clients.

Assistant Property Manager

Simply Self Storage
Denham Springs, LA
09.2019 - 01.2021
  • Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Store Manager

Sally Beauty
Baton Rouge, LA
08.2017 - 09.2019
  • Meeting and exceeding daily, weekly, and monthly sales goals
  • Hire, train, develop, and lead staff to ensure that employees are providing superior customer service and performing to their highest potential
  • Oversee that optimal customer experience is achieved by ensuring excellent store appearance, maintaining high standards of merchandising, and coordinating special promotional activities
  • Effectively oversee all store operations
  • Maintain safe environment for employees and customers
  • Resolving customer issues
  • Completing daily paperwork, daily banking, weekly staffing schedules
  • Creating daily checklists for each employee and ensuring completions
  • Receiving store shipments
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store.
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
  • Interviewed and hired prospective employees according to team needs.
  • Solved problems and resolved conflicts for team members and customers.
  • Oversaw day-to-day store operations to foster efficient and profitable operations.
  • Mentored new employees on store policies and procedures while providing guidance and support in their roles.
  • Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
  • Created weekly work schedules to meet staffing needs while controlling labor costs.
  • Stocked and organized products in storage spaces and retail shelves.
  • Monitored customer service levels and implemented necessary changes to improve customer satisfaction.

Education

Bachelor of Science - Civil Engineering

Liberty University
Lynchburg, VA
05-2027

Bachelor of Science - Business Administration

Colorado Technical University
Colorado Springs, CO

Skills

  • Recruiting and interviewing
  • Product and service sales
  • Reporting and documenting
  • Scheduling and planning
  • Consulting
  • Retail operations
  • Inventory management
  • Budgeting and finance
  • Sales monitoring
  • Multitasking and organization
  • Customer service
  • Project management
  • Project management
  • AutoDesk Revit
  • AutoDesk Fusion 360

References

References available upon request.

Timeline

Assistant Manager of Building Sales and Design

Walker Metals
01.2021 - Current

Assistant Property Manager

Simply Self Storage
09.2019 - 01.2021

Store Manager

Sally Beauty
08.2017 - 09.2019

Bachelor of Science - Civil Engineering

Liberty University

Bachelor of Science - Business Administration

Colorado Technical University

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Meagan Bond