Meagan Burke
Campbell ,TX
Summary
Adept Certified Phlebotomy Technician with a proven track record at Medical City Plano, enhancing patient comfort and safety through expert venipuncture and strict adherence to HIPAA. Demonstrated continuous learning and exceptional patient care, significantly reducing contamination risks. Skilled in medical terminology and patient confidentiality, ensuring high-quality service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Medical City Plano
01.2024 - Current
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Client Services Rep Tech II
Quest Diagnostics
07.2021 - 12.2023
- Enhanced client satisfaction by providing timely delivery of lab reports.
- Received high call volumes, faxed reports and maintained confidentiality
- Delivered exceptional customer service by actively listening to concerns and promptly addressing them.
- Reported critical and alert values to doctors and nursing staff.
- Verified specimen collection process for labs
Education
Diploma -
Wylie High School
Wylie, TX05.2010
Skills
- Continuous learning mindset
- Proper Labeling Techniques
- Order of draw mastery
- Quality Control
- Medical Terminology Familiarity
- Venipuncture Expertise
- Needle disposal safety
- Patient Safety
- Specimen Transportation
- Patient confidentiality
- Sample Storage Procedures
- Pediatric phlebotomy
- HIPAA
- Anatomy knowledge
- Patient Care
- Staff Management
Certification
Certified phlebotomist
Timeline
Certified Phlebotomy Technician
Medical City Plano
01.2024 - Current
Client Services Rep Tech II
Quest Diagnostics
07.2021 - 12.2023
Diploma -
Wylie High School