Meagan Carmona
Fredonia
Summary
Dedicated biomedical service specialist with a strong background in problem-solving and team collaboration. Proven ability to manage complex systems while dedicated to ensuring high standards of quality control and safety. Eager to leverage skills and experience to contribute as a Facility Administrator and support organizational growth.
Overview
10
10
years of professional experience
Work History
BIOMEDICAL SERVICE SPECIALIST
Davita
Rochester
01.2021 - Current
- Perform preventative maintenance, troubleshooting, and repair of dialysis equipment, including hemodialysis machines, water treatment systems, and related devices; for both chronic and hospital facilities.
- Maintain accurate records of equipment maintenance, repairs, and service history using electronic databases or maintenance management systems.
- Collaborate with clinical staff, biomedical operations manager, and external vendors to address equipment issues and ensure timely resolution.
- Provide training and technical support to facility staff on the proper use and maintenance of biomedical equipment.
- Adhere to safety protocols, infection control procedures, and company policies to maintain a safe and healthy work environment.
- Participate in equipment installations, upgrades, and decommissioning projects, as directed by management.
- Collaborated with hospital facilities during Joint Commission surveys to ensure the most successful outcome.
- Participate in any NYS DOH recertification surveys that may take place for my particular dialysis chronic clinic.
- Function as a preceptor to new teammates joining the biomedical team as needed.
WATER TECHNICIAN
Davita
Buffalo
02.2020 - 01.2021
- Maintenance, storage and utilization of the dialysis facility inventory and inventory system for Davita Buffalo Acutes which included all facilities in WNY and Jamestown.
- Performed routine water and technical audits within all facilities.
- Performed routine cleaning and disinfection for hemodialysis and water machines as needed to aid clinical team.
- I stepped in as necessary to help clinical teammates during periods of critical staffing lows.
- Assisted in training new teammates on biomedical policies and procedures as well as hemodialysis machines and water systems.
PATIENT CARE TECHNICIAN
Davita
Dunkirk
01.2018 - 02.2020
- Received patient into treatment and performed vitals within scope of practice.
- Reviewed dialysis prescription, recommended dialysis plans to RN on duty.
- Cannulated patient access in accordance with state, federal, and local regulations and guidelines.
- Monitored patient during dialysis treatment and collaborated with RN as needed.
- Completed CCHT certification.
- Created monthly teammate schedule.
- Weekly inventory and ordering for clinic including all lab supplies, clinic supplies, office supplies, and peritoneal dialysis supplies.
- Acted as the facility 'mix-master'.
ASSISTANT MANAGER
Bob Evans
Dunkirk
08.2015 - 01.2018
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Coached and mentored new employees on company policies and procedures.
- Tracked store inventories and replenished products according to demand.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Organized company merchandise and displays to increase brand awareness and product sales.
- Coordinated employee schedules according to staff availability and processed time-off requests.
- Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction.
- Handled employee discipline and termination according to company policies.
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
- Organized weekly team meetings to discuss progress on projects, review new policies, and motivate employees to reach their goals.
Education
BACHELOR OF SCIENCE (B.S.) - BIOLOGY
SUNY College at Fredonia
Fredonia, NYASSOCIATE IN SCIENCE (A.S.) - MEDICAL INSURANCE BILLING AND CODING
Everest University
Fort Lauderdale, FL, USSkills
- Problem-solving
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Team collaboration
- Medical terminology
- Quality control
- Microsoft Office Suite
- Staff education and training
- Equipment maintenance
- Regulatory compliance
- Patient interaction
- Inventory management
- Vendor collaboration
References
- Michele Bland, Colleague, Davita, (443) 714-2300, Michele.Bland@davita.com
- Meaghan Cappa, Friend, Manpower, (716) 785-8965, meaghannicolecappa@outlook.com
Timeline
BIOMEDICAL SERVICE SPECIALIST
Davita
01.2021 - Current
WATER TECHNICIAN
Davita
02.2020 - 01.2021
PATIENT CARE TECHNICIAN
Davita
01.2018 - 02.2020
ASSISTANT MANAGER
Bob Evans
08.2015 - 01.2018
BACHELOR OF SCIENCE (B.S.) - BIOLOGY
SUNY College at Fredonia
ASSOCIATE IN SCIENCE (A.S.) - MEDICAL INSURANCE BILLING AND CODING
Everest University
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