Summary
Overview
Work History
Education
Skills
Hiringmanager
Company
Cover Letter
Certification
Timeline

Meagan Cree

Austin,TX

Summary

Experienced office administrator with a solid foundation in healthcare and customer service. Skilled in assembling bids and proposals, managing appointment schedules, and fostering productive client relationships. Adept at utilizing a versatile skill set within a dynamic work environment to deliver exceptional customer service. Committed to providing top-notch support and exceeding expectations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Administrator

Chris Soules Drywall
05.2022 - Current

• Prepared bids and proposals for projects, ensuring clear communication and customer satisfaction.

• Scheduled appointments and coordinated with clients, providing excellent customer service.

• Collaborated with the general contractor on daily operations, prioritizing client needs

Lead Medical Assistant and Aesthetician

Katherine Farady MD Dermatology
04.2009 - 09.2019

• Lead Medical Assistant for Dr. Farady, overseeing patient care and administrative tasks.

• Roomed patients, assisted in surgeries, and provided personalized service to enhance patient experience. - Performed skin care treatments, recommended products, and managed inventory.

• Consulted patients on skin care products and treatments, delivering exceptional customer service.

• Answered phones, directed calls, and provided information with professionalism and courtesy.

• CPR Certified and trained with 6 years of EMR experience.

• OSHA and HIPAA trained and certified

Home Maker

Self
09.2019 - 05.2022


• Managed all household duties efficiently, demonstrating organizational skills and attention to detail.

• Provided care for my son full-time, showcasing patience and nurturing qualities.

Office Administrative Assistant

Rebath of Austin
05.2007 - 04.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Medical Assistant License -

Academy of Health Care Professionals , Austin, TX
2008

Esthetician License -

Texas College of Cosmetology , San Angelo, TX
2003

Skills

  • Time Management
  • Office Administration
  • Administrative Support
  • Database entry
  • Customer Engagement
  • Verbal Communication
  • Document Management
  • Telephone reception
  • Supply Inventory
  • Inventory Management
  • Customer Service
  • Scheduling and Coordinating
  • Documentation And Reporting
  • Professional and Courteous
  • Team Leadership

Hiringmanager

[Hiring Manager's Name]

Company

[Company Name], [Company Address], [City], [State], [Zip]

Cover Letter

Dear [Hiring Manager's Name], I am writing to express my interest in the customer service position at [Company Name], as advertised. With a strong background in office administration, customer service, and a proven track record of providing exceptional service to clients, I am confident in my ability to contribute positively to your team. In my current role as an Office Administrator at Chris Soules Drywall, I have honed my customer service skills by preparing bids and proposals, scheduling appointments, and collaborating closely with clients to ensure their needs are met effectively. My experience in managing day-to-day operations and prioritizing customer satisfaction has equipped me with the ability to handle diverse challenges in a fast-paced environment. Additionally, my previous role as a Lead Medical Assistant and Aesthetician at Katherine Farady MD Dermatology has provided me with valuable experience in providing personalized care to patients and clients. I have a strong background in skin care treatments, inventory management, and ensuring compliance with OSHA and HIPAA regulations. I am particularly drawn to the customer service position at [Company Name] because of [specific reason related to the company or position]. I am excited about the opportunity to bring my unique skill set and passion for customer satisfaction to your team. I am confident that my dedication to providing excellent service, strong communication skills, and attention to detail make me a strong candidate for this position. I look forward to the possibility of discussing how my background, skills, and achievements align with the needs of [Company Name]. Thank you for considering my application. I am eager to bring my expertise to [Company Name] and contribute to the continued success of your team. Warm regards, [Your Name]

Certification

CPR Certified

OSHA and HIPPA trained and certified

Experienced in EMR

Timeline

Office Administrator - Chris Soules Drywall
05.2022 - Current
Home Maker - Self
09.2019 - 05.2022
Lead Medical Assistant and Aesthetician - Katherine Farady MD Dermatology
04.2009 - 09.2019
Office Administrative Assistant - Rebath of Austin
05.2007 - 04.2009
Academy of Health Care Professionals - Medical Assistant License ,
Texas College of Cosmetology - Esthetician License ,
Meagan Cree