Meagan Cruz
Olympia,WA
Summary
Dedicated professional with a proactive attitude and quick learning ability. Demonstrated success in working independently and under pressure. Focused on improving organizational effectiveness through developmentally appropriate initiatives. Strong communication skills enhance team collaboration and goal achievement.
Overview
19
19
years of professional experience
Work History
Preschool Teacher
Tumbling Tots Preschool
Olympia, WA
09.2015 - 06.2019
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Met with parents to discuss child behavior and academic progress.
- Read stories to children and taught painting, drawing and crafts.
- Observed children to record development.
- Provided emotional, social, and developmental support
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Phlebotomist
SeaMar
Olympia, WA
07.2004 - 07.2005
- Performed venipuncture and other blood collection procedures according to established standards.
- Counseled pediatric and adult patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Assisted in the training of new phlebotomists.
Office and Medical Billing Specialist
Pursuit Physical Therapy
Federal Way , WA
07.2000 - 12.2004
- Prepared billing statements for patients, ensuring correct diagnostic coding.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Determined prior authorizations for therapy procedures.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups.
- Scheduled new and existing patients as walk-ins or by phone.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA01-2025
Associate of Arts - General Studies
South Puget Sound Community College
Olympia, WA01-2021
Phlebotomy Certification - Phlebotomy
Bates Technical College
Tacoma, WA01-2003
Skills
- Adaptability and creativity
- Interpersonal skills
- Child development and supervision
- Attention to detail
- Activity planning
- Office management
- Record keeping
- Effective communication
Timeline
Preschool Teacher
Tumbling Tots Preschool
09.2015 - 06.2019
Phlebotomist
SeaMar
07.2004 - 07.2005
Office and Medical Billing Specialist
Pursuit Physical Therapy
07.2000 - 12.2004
Bachelor of Science - Psychology
Washington State University
Associate of Arts - General Studies
South Puget Sound Community College
Phlebotomy Certification - Phlebotomy
Bates Technical College
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