Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Technical Skills
References
Timeline
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Meagan Cummings

Meagan Cummings

Marlborough,CT

Summary

Dynamic mortgage operations leader with a strong focus on nonQM loan products, bringing over 10 years of success in managing end to end mortgage operations. Proven ability to streamline workflows, enforce risk controls and support scalable growth in the lending environment. Adept at resolving complex inquiries and ensuring adherence to investor standards; driving operational excellence and fostering a culture of compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

National Production Support Manager

CARRINGTON MORTGAGE SERVICES, LLC
Windsor, CT
03.2019 - Current
  • Thorough understanding of underwriting, investor and regulatory standards for NonQM, Fannie, Freddie, FHA, VA, USDA
  • Proficiency analyzing credit, capacity, capital and collateral
  • Directly managed, trained and supported national Processing Supervisors, Relationship Managers, Closing Disclosure Specialists and support staff for Wholesale lending of up to 40 employees
  • Branch manager for East Coast operations with licensing in 49 states
  • Identified nonQM exception parameters industry wide and recommended exception processes changes for the firm to National Sales Managers and Executive Lending Managment
  • Assessed and disseminated recommendations for complex scenarios from clients, sales and underwriting
  • Managed loan application pipeline from submission to funding, directing pipeline progression for up to $300 million in volume per month
  • Extensive knowledge of regulatory standards including CFPB RESPA/TILA, SAFE Act and ECOA
  • Spearheaded the reintroduction of the nonQM space for the firm with focus on bank statement, P&L and DSCR
  • Participated in industry forums, discussions and trainings to stay abreast of trends, changes and best practices
  • Investigated suspicious transactions as part of fraud prevention efforts and collaborated with Risk Management and to address and mitigate future concerns
  • Resolved escalated loan inquiries from internal and external partners and overcame loan level stagnation by creating and promoting cross departmental communication and training
  • Streamlined processes by uniting Sales, Operations, Senior Management and Compliance departments

AVP Loan Administration

1st Alliance Lending
East Hartford, CT
07.2013 - 01.2019
  • Responsible for operational compliance to federal and state regulations: RESPA/TILA, Safe Act, UDAAP, Fair Lending, ECOA, Gramm Leach Bliley, FACT Act, HMDA
  • Implemented training materials, course curriculum and oversight of Compliance Analysts, loan set up and Junior Underwriters
  • Developed, implemented and maintained Service Level Agreements
  • Handled complex loan files, reviewing for self employment or alternative documentation as well as layered risk concerns
  • Responsible for timely and accurate issuance of all state and federal disclosures
  • Recruited, interviewed, and hired new Junior Underwriters, Loan Processors, Compliance Analysts, Loan Set Up, and Operations Assistants
  • Conducted annual Compliance training for lending associates with regard to regulatory and state requirements
  • CRMS/MERS administrator responsible for annual and quarterly attestations and reconciliation procedure
  • Implemented state/county/city tax table reconciliation with servicing company
  • Lead Project Manager for onboarding, implementation and maintenance of third party fee and third party document generators
  • Analyzed and approved various third party invoices for the Finance Department resulting in annual cost savings over $40,000
  • Determined trending for EPD’s and forecasted FHA Neighborhood Watch affects
  • Pre-underwrote retail and wholesale loans for credit, capacity and collateral within framework of nonQM, FHA, VA, USDA, Conv programs and loss mitigation programs
  • Advised on the compliance implications of new business initiatives and product launches.
  • Prepared documents and conducted interviews for the benefit of internal and external auditing teams conducting compliance auditing
  • Conducted due diligence on third-party vendors to ensure compliance with company standards.
  • Developed risk management strategies and compliance control plans.
  • Collaborated with legal, CCO and operational executive management to address compliance issues and implement corrective actions.
  • Analyzed potential areas of risk and developed strategies to mitigate such risks.

Education

Associate of Applied Science - Social Work

Nashua Community College
Nashua, NH
06-2005

Some College (No Degree) - English

University of Massachusetts, Boston
Boston, MA

Skills

  • Risk analysis
  • Workflow optimization
  • Regulatory compliance
  • Project management
  • Pipeline management
  • Escalation resolution
  • Cross departmental collaboration

Certification

  • NMLS 1972112
  • CHUMS awarded

Affiliations

  • Published poet
  • Volunteerism focusing on physical and sexual assault support services, animal rescue and food scarcity

Accomplishments

  • Top rated manager on company wide engagement survey two consecutive years - 2023,2024
  • Completed LEAD program
  • Certified Leadershift alum

Technical Skills

  • Expert in multiple LOS - Encompass, Byte, Calyx/Point and Empower
  • Proficient in AUS engines LP/DU
  • Excels in Microsoft suite

References

References available upon request.

Timeline

National Production Support Manager

CARRINGTON MORTGAGE SERVICES, LLC
03.2019 - Current

AVP Loan Administration

1st Alliance Lending
07.2013 - 01.2019

Associate of Applied Science - Social Work

Nashua Community College

Some College (No Degree) - English

University of Massachusetts, Boston

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