Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Hi, I’m

Meagan Everidge

Severn,NC

Summary

Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

17
years of professional experience
2008
years of post-secondary education

Work History

Trinity commercial cleaning
Mooresville, North Carolina

Commercial Cleaner
05.2025 - 06.2027

Job overview

  • Vacuumed carpets and upholstery to remove dirt and debris.
  • Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
  • Reported any damages or malfunctions observed while performing duties to supervisor.
  • Maintained janitorial closets stocked with supplies for daily use.
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Followed safety protocols when handling hazardous materials or operating machinery.
  • Checked all areas of the building for signs of pest infestation and took necessary action if any were found.
  • Washed windows, walls, and ceilings to ensure a clean environment for customers.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Identified possible maintenance or safety issues and reported to supervisor and client.
  • Washed and polished glass windows and doors to keep entryways clear and professional.

MaidPro of Mooresville
Mooresville, North Carolina

Commercial and Residential Cleaner
12.2024 - 01.2025

Job overview

  • Dusted surfaces such as window sills, ledges, wall hangings and furniture.
  • Performed general cleaning duties to maintain a clean environment for customers and staff members.
  • Used chemicals according to manufacturer's instructions for safety reasons.
  • Moved heavy furniture for deep cleaning purposes.
  • Swept and mopped hard surface floors.
  • Inspected areas after cleaning to ensure all dirt has been removed.
  • Polished woodwork with wax or oil based products to restore luster.
  • Replenished supplies such as soap dispensers for public restrooms.
  • Cleaned exterior of buildings by washing windows, walls, doors.
  • Stocked supplies such as toilet paper and paper towels.
  • Cleaned interior walls when needed using appropriate solutions.
  • Sanitized kitchen areas including sinks, countertops and appliances.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Replenished supply of hand soap, paper towels, and other consumables.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Mixed water and detergents in containers to prepare cleaning solutions, according to specifications.

The last chance llc
Statesville

Assistant cleaner for remodels
12.2022 - 07.2024

Job overview

  • Reported any maintenance issues or hazards immediately to supervisors.
  • Maintained janitorial equipment in good working order.
  • Assisted with the setup of chairs, tables for meetings, events.
  • Emptied trash cans into larger dumpsters on a daily basis.
  • Kept records of supplies used for restocking purposes.
  • Inspected buildings for any damages that may need repairs.

Rothys/ next rep
Statesville

Remote telecommunication service
10.2019 - 01.2022

Job overview

  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively on phone emails and chats.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Casa De Montecristo
Statesville, North Carolina

Tobacconist /Assistant Shift Supervisor
05.2017 - 07.2019

Job overview

  • Analyzed daily sales figures and prepared detailed reports for upper management review.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Supervised staff breaks throughout the day to ensure that work was not neglected during times away from their post.
  • Ensured safety protocols were followed in accordance with company policies and procedures.
  • Resolved customer complaints effectively, ensuring satisfaction on both sides of the transaction.
  • Identified areas where improvements could be made in order to streamline processes or increase profitability.
  • Assisted customers in locating products within the store or online when needed.

JR cigars
Statesville, North Carolina

Customer Service Shift Supervisor
05.2010 - 06.2017

Job overview

  • Implemented changes that improved operational processes and increased customer satisfaction levels.
  • Evaluated existing systems for handling customer inquiries and recommended improvements.
  • Cultivated relationships with vendors in order to secure discounts on products sold by the store.
  • Identified areas where additional resources were needed to improve overall efficiency of the department.
  • Provided ongoing coaching and mentoring support for team members on best practices for delivering exceptional customer service experiences.
  • Encouraged team members to take initiative in resolving difficult situations with customers.

Education

Post University
Waterbury, CT

Aced The Class For Microsoft Office from Digital Skills
07.2023 - 07.2025

University Overview

West Iredell High School
Statesville, NC

University Overview

Skills

  • Floor cleaning
  • Equipment maintenance
  • Chemical handling
  • Window washing
  • Safety compliance
  • Customer service
  • Supply restocking
  • Time management
  • Attention to detail
  • Team collaboration
  • Housekeeping skills
  • Quality controls
  • Communication skills
  • General cleaning
  • Problem solving
  • Problem-solving
  • Multitasking Abilities
  • Laundry management
  • Carpet steaming and shampooing
  • Excellent communication

Languages

English
Elementary

Affiliations

Affiliations

I have great accomplishment with teamwork I get along well with others and I also have the dependency of working independently and being okay as well I'm a very fast learner I know I have had with housekeeping I've had to learn the company's way every single time cuz not everybody does it the same all in all I can take care of understanding direct demand the safety's hazards multitasking time management detail orientated all of that .

I have a strong record of teamwork and get along well with others, but I am also highly dependable when working independently. I am a fast learner and quickly adapt to new procedures, as I have demonstrated in various housekeeping roles where I learned each company’s unique methods. I excel at understanding and following directions, maintaining safety standards, multitasking, managing my time efficiently, and paying close attention to detail.

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Timeline

Commercial Cleaner
Trinity commercial cleaning
05.2025 - 06.2027
Commercial and Residential Cleaner
MaidPro of Mooresville
12.2024 - 01.2025
Post University
Aced The Class For Microsoft Office from Digital Skills
07.2023 - 07.2025
Assistant cleaner for remodels
The last chance llc
12.2022 - 07.2024
Remote telecommunication service
Rothys/ next rep
10.2019 - 01.2022
Tobacconist /Assistant Shift Supervisor
Casa De Montecristo
05.2017 - 07.2019
Customer Service Shift Supervisor
JR cigars
05.2010 - 06.2017
West Iredell High School
07.2005