Summary
Overview
Work History
Education
Skills
Timeline
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Meagan Fanning

Commerce,TX

Summary

Experienced with handling patient inquiries and providing support in healthcare setting. Utilizes strong communication skills and empathy to resolve issues and ensure patient satisfaction. Knowledge of healthcare protocols and procedures, contributing to efficient and effective service delivery.

Overview

16
16
years of professional experience

Work History

Teacher Aide

Commerce ISD
02.2024 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Lead Teacher

Joyful Hearts Learning Center
03.2022 - 11.2024
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Customer Service Representative

Dialog Direct
11.2015 - 05.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Educated customers about billing, payment processing and support policies and procedures.

Mental Health Technician

Texoma Community Center
12.2014 - 05.2015
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.

Correctional Officer

Fannin County Jail
05.2009 - 11.2011
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Education

High School Diploma -

Tom Bean High
Tom Bean, TX
05-2003

Skills

  • Customer service
  • Conflict resolution
  • Data entry
  • Product knowledge
  • Patient care
  • Health information management
  • Crisis intervention
  • Active listening
  • Team collaboration
  • Record keeping
  • Behavior management
  • Time management
  • HIPAA compliance

Timeline

Teacher Aide

Commerce ISD
02.2024 - Current

Lead Teacher

Joyful Hearts Learning Center
03.2022 - 11.2024

Customer Service Representative

Dialog Direct
11.2015 - 05.2016

Mental Health Technician

Texoma Community Center
12.2014 - 05.2015

Correctional Officer

Fannin County Jail
05.2009 - 11.2011

High School Diploma -

Tom Bean High

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Meagan Fanning