Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Meagan Garriepy- Robinson

Trenton,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

14
14
years of professional experience

Work History

Amenity Center Guest Relations

Bellalago Community
04.2011 - 04.2013
  • Successfully managed the daily operations of a busy front desk, ensuring efficient resident/guest relations and satisfaction.
  • Welcomed all new residents with a detailed orientation and introduction to the community.
  • Demonstrated excellent communication skills while handling complex resident/guest requests in a professional manner.
  • Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
  • Identified opportunities for improvement in guest services through regular feedback analysis and implemented necessary changes.
  • Managed front entry gate system, ensuring all records were up to date
  • Demonstrated and trained residents on proper use of Boat Lift procedures.

Keyholder/Sales Staff Member

Michael's Fine Jewelry
01.2009 - 03.2010
  • Responsible for opening and closing procedures, including reconciling/counting of cash drawers and credit accounts.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Take daily inventory of hundreds of high priced gemstones and diamonds.
  • Gained extensive knowledge of jewelry products and services, including gemstones and metals.

Inventory Auditor

RGIS Inventory Specialists
01.2007 - 12.2009
  • Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
  • Counted all physical inventory and generated department audit reports.
  • Conducted comprehensive physical counts, ensuring accurate representation of stock levels in company records.
  • Performed timely reconciliation of physical counts against system data, enabling prompt resolution of any differences detected.

Wait Staff Member

Bliss Bros. Dairy
05.1999 - 09.2006
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Bachelor of Arts - Anthropology

Rhode Island College
Providence, RI

Skills

  • Guest satisfaction
  • Hospitality industry
  • Microsoft office
  • Complaint handling
  • Cross-cultural sensitivity
  • Data entry
  • Verbal and written communication
  • Documentation and reporting
  • Payment processing
  • Teamwork and collaboration
  • Problem-solving skills
  • Detail-oriented

Interests

  • Crafting and DIY Projects
  • Acting and Theater
  • I like trying new recipes and food trends
  • Growing herbs, vegetables, or fruits in home gardens
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Video Gaming
  • Gardening

Timeline

Amenity Center Guest Relations

Bellalago Community
04.2011 - 04.2013

Keyholder/Sales Staff Member

Michael's Fine Jewelry
01.2009 - 03.2010

Inventory Auditor

RGIS Inventory Specialists
01.2007 - 12.2009

Wait Staff Member

Bliss Bros. Dairy
05.1999 - 09.2006

Bachelor of Arts - Anthropology

Rhode Island College

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Meagan Garriepy- Robinson