Meagan Hamilton
DIBERVILLE,MS
Summary
Customer-Focused Retail Professional experienced in delivering exceptional service and maintaining accuracy in order fulfillment. Achieved customer satisfaction by fostering strong relationships and effectively communicating product recommendations. Committed to enhancing store loyalty and supporting team success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Walmart
Pascagoula, Mississippi
08.2023 - 11.2024
- Selected fresh produce, dairy, and frozen items following Walmart quality standards.
- Assisted customers in selecting items that met their individual needs and preferences.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Packed groceries for pickup and delivery using Walmart handling procedures.
- Shopped Walmart online grocery orders using handheld devices and store systems.
- Checked product dates and substitutions for customer-approved order accuracy.
- Followed Walmart safety, sanitation, and food handling guidelines during shifts.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
House Cleaner
Coast perfectionist
Ocean Springs, Mississippi
04.2018 - 05.2023
- Cleaned coastal homes with detailed care for floors, bathrooms, and kitchens.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized surfaces using approved products and safe cleaning methods.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed windows inside and outside as needed.
- Dusted furniture, fixtures, and decorative areas throughout each home.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Emptied wastebaskets and replaced liners.
- Changed linens and made beds with neat, consistent presentation.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Restocked supplies and organized cleaning materials for Coast perfectionist service routes.
- Followed house rules, access instructions, and client preferences during visits.
- Prepared vacation homes for guest arrivals with thorough room upkeep.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Transported trash bags to designated outdoor receptacles for disposal.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Reported maintenance issues and damaged items to property contacts.
Education
Some College (No Degree) - Hospitality
Mississippi Gulf Coast Community College
Gulfport, MSSkills
- Order fulfillment
- Handheld devices
- Food handling
- Inventory scanning
- Customer service
- Attention to detail
- Planning and organization
- Effective communication
- Time management
- Problem solving
- Documentation and reporting
- Accurate money handling
- Merchandise selection
- Payment processing
- Physical stamina
- Sales proficiency
- Product knowledge
- Product awareness
- Customer relations
- Relationship building
- Customer retention
- Deadline driven
- Decision-making
- Market trends analysis
- Strong interpersonal skills
- Active listening
- Verbal and written communication
- Written communication
- Upbeat and outgoing attitude
- Workplace professionalism
- Adaptability and flexibility
- Professional demeanor
- Heavy lifting
- Professional demeanor
Timeline
Personal Shopper
Walmart
08.2023 - 11.2024
House Cleaner
Coast perfectionist
04.2018 - 05.2023
Some College (No Degree) - Hospitality
Mississippi Gulf Coast Community College