Meagan Haney
Summary
Dedicated and enthusiastic individual focused on contributing to property operations, increasing property value, and fostering a positive team atmosphere. Skilled in fast-paced environments with a strong emphasis on achieving ambitious sales, service, and quality objectives. Proficient in multitasking and delivering friendly, efficient service to tenants and patrons. Committed to meeting the needs of tenants and companies, ensuring satisfaction, building long-term loyalty, and creating an enjoyable working environment. Talented Server with expertise in order management, payment processing, and upselling. Professional in providing fast, high-quality customer service to guests in restaurant settings; adaptable with a focus on personnel development, team collaboration, and resolving issues effectively with customers, waitstaff, and management.
Overview
6
6
years of professional experience
Work History
Server / Bartender
Catch Fever
12.2022 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Property Manager
MBS Property Management
06.2022 - 11.2022
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Server
First Watch
01.2022 - 06.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
54th Street Bar And Grill
02.2021 - 06.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Property Manager
The Rustic
01.2021 - 02.2022
- Performed incredible customer service to challenging clients. Received 100% customer satisfaction ratings.
- Exceeded annual occupancy objective of 80% by a margin of 9%.
- Authored individualized “Move In/ Move Out” guides to assist residents.
- Preformed monthly financial reports and decreased error by 10%.
- Implemented marketing strategies, increasing web traffic to 500 daily visitors.
- Sourced and selected contractors to perform necessary maintenance or repairs.
Server
Denny's Corp
08.2020 - 12.2020
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Completed closing duties by emptying trash, stocking the store and polishing silverware.
Server
Eggsellent Cafe
05.2020 - 08.2020
- Greeted customers, answered questions and recommended specials, drinks and desserts to increase profits.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Sonic Carhop
Sonic
03.2019 - 05.2020
- Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
- Informed customers of regular deals or monthly specials, upselling 50% of orders.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Education
High School Diploma -
Denton High School
Denton, TX08.2020
Skills
- Liquor, wine and food service
- Quality assurance controls
- Check payment processing
- Sales expertise
- Process optimization
- Dish preparation
- Adaptive team player
- Point of Sale (POS) system operations
- Schedule mastery
- Price memorization
- High-energy attitude
- Table setting arrangements
- Retail sales customer service
- Food safety understanding
- Multi-line phone systems
- Dining customer service
- Greeting guests
- Effective customer upselling
- Conflict management
- High-volume dining
- Hospitality services
- Table Bussing
- Administrative skills
- Food inspection
- Effective planning
- Menu memorization
- Cash transactions
- Credit card payment processing
- Microsoft Office
- Data evaluation
- Training & Development
- Call center experience
- MS Office
- Product organization
- Organization
- Store maintenance
- Communication
- Cash Handling
- Coffee Experience
- Host/Hostess
- Restaurant Experience
- Merchandising
- Food Handling
- Cleaning Experience
- Barista Experience
- Food Production
- Cashiering
- Serving Experience
- Hostess support
- Daily specials memorization
- Menu item recommendation
- Calm demeanor
- Shift management
- Positive and professional
- Multitasking and organization
- High volume dining
Timeline
Server / Bartender
Catch Fever
12.2022 - Current
Property Manager
MBS Property Management
06.2022 - 11.2022
Server
First Watch
01.2022 - 06.2022
Server
54th Street Bar And Grill
02.2021 - 06.2022
Property Manager
The Rustic
01.2021 - 02.2022
Server
Denny's Corp
08.2020 - 12.2020
Server
Eggsellent Cafe
05.2020 - 08.2020
Sonic Carhop
Sonic
03.2019 - 05.2020
High School Diploma -
Denton High School
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