Meagan Higdon

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Stock the store with new products every night before closing.
• Open and close the store.
• Run the register.
• Host bath bomb party events.
• Achieved a daily AOV of $40 dollars by implementing effective sales strategies and maintaining a high level of product knowledge.
• Create custom products for customers to meet customer satisfaction.
• Make store product as in lotions, body oils, laundry detergent etc.

• Effectively run a line of 10 or more employees.
• Fill, print and cut IV bags.
• Inspect IV bags during quality checks to check for any errors in production.
• Clean and sanitize the production line.
• Perform tank changes and line clearances.
• Document cleaning, and production for the day for the next shift PT.

• Fill IV bags at an average of at least 25 bags a minute to keep up with production needs for the day.
• Print IV bags quickly while making sure the print comes out correctly.
• Inspect IV bags for missing print, errors in print, burn marks on the bags, weight of the bags and air bubbles in the bag.
• Inspect bags for particulate matter and remove them from the line if found.

(Cross-trained as a pouch operator as well as certified for training other employees and being a proctor for the visual inspection needed to become a fill operator.)

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

• Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
• Maintained up-to-date knowledge of local geography and jurisdiction boundaries to ensure accurate dispatching of emergency services personnel.
• Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
• Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.
• Enter personal information about wanted subjects, stolen vehicles and repossessed items.
• Multi-task by answering phones and radios at the same time possibly handling multiple phone calls at once.

• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Assisted truck drivers to their door's to unload product.
• Check bags and vehicles as they leave the premises.

• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.