Meagan Hollingshead
Server
Herriman,utah
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
02.2023 - 11.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing tables
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server Assistant
Red Robin
09.2018 - 06.2023
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Server
The Outback Steakhouse
07.2022 - 12.2022
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Licensed -
Marinello School of Beauty
Provo, UT09.2012
Skills
- Guest Engagement
- Order Delivery Practices
- Food Delivery
- Food Inspection
- Order Management
- Safe Food Handling
- Food Running
Accomplishments
I have had 3 perfect secret shopper scores, and have passed the undercover sting twice.
- Documented and resolved customer complaints which led to regular customers
- Recieved large tips by teaming up with coworkers to serve large parties
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You have to be the hero in your life.
Certification
- Alcohol Certification for utah is current
- Food handlers permit is current
- Cosmetology license
Timeline
Server
Texas Roadhouse Restaurant
02.2023 - 11.2023
Server
The Outback Steakhouse
07.2022 - 12.2022
Server Assistant
Red Robin
09.2018 - 06.2023
Licensed -
Marinello School of Beauty