Meagan Ingle
Fletcher,NC
Summary
Dynamic professional with a proven track record in enhancing client quality of life at Reach For Independence and driving customer satisfaction at Dollar General Market. Expert in Disability Awareness and Microsoft Excel, adept at fostering strong relationships and resolving conflicts efficiently. Achieved significant improvements in client and customer service delivery through innovative problem-solving and critical thinking.
Overview
3
3
years of professional experience
Work History
Direct Support Professional Caregiver
Reach For Independence
02.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Independent Consultant
Pampered Chef
01.2022 - 10.2024
- Handled confidential customer business and operational information.
- Fostered strong relationships with clients through consistent communication and collaboration.
- Managed multiple projects concurrently, ensuring timely delivery and high-quality results.
- Assisted clients in identifying new market opportunities, leading to successful expansion efforts.
Fruit Cutter
Ingles Supermarket
11.2023 - 02.2024
- Supported inventory management efforts by accurately documenting fruit usage and waste, aiding in future purchasing decisions.
- Showcased creativity in designing custom fruit arrangements for clients upon request.
- Supported overall store operations by taking on additional tasks as needed, such as stocking shelves or assisting with cashier duties during busy periods.
- Demonstrated expertise in using diverse cutting tools such as knives, slicers, peelers, and corers to achieve desired results efficiently.
Key Holder Supervisor
Dollar General Market
09.2023 - 11.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
GED - General Studies
Homeschool
Asheville, NC05.2004
Skills
- Disability Awareness
- Emotional Support
- Meal Preparation
- Personal Hygiene Assistance
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Problem Resolution
- Data Entry
- Call center experience
- Computer Proficiency
- Money handling abilities
- Conflict Resolution
- Complaint Handling
- Microsoft Excel
- Complaint resolution
- Client Relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Call Center Operations
- Follow-up skills
- Call Management
- Product Knowledge
- Documentation
Timeline
Direct Support Professional Caregiver
Reach For Independence
02.2024 - Current
Fruit Cutter
Ingles Supermarket
11.2023 - 02.2024
Key Holder Supervisor
Dollar General Market
09.2023 - 11.2023
Independent Consultant
Pampered Chef
01.2022 - 10.2024
GED - General Studies
Homeschool
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