Meagan Jagnecki
Argos,IN
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining office operations at USA Insulation-North Central Indiana. Excelled in data entry and customer service, significantly improving document organization and client relations. Demonstrates strong verbal communication and computer skills, fostering professional relationships and efficient administrative support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
USA Insulation-North Central Indiana
11.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Schedule all Estimate Appointments, Installs and Service Calls for 3 locations. All on separate calendars set up on separate computer screens.
- Answer all incoming calls, texts and emails daily
- Send out contract documents using DocuSign to customers interested in moving forward with their given quotes.
- Collect deposit payments and final payments when installs are complete
- Call all leads from Home Advisor or Angi Leads to schedule Estimates for 3 locations to schedule the Estimates
- Confirm all Estimate Appointments and scheduled installs the day before each.
- Delegate each appointment, Installs and Estimates to who they are for
- Create work orders for the installers the day before each install with detailed instruction on what is expected to be completed per install
- Follow up with customers to ensure they are satisfied with their results and document each
- Log, Print and Mail out receipts, invoices, refunds and tax documents to each customer
- Make files for each customer and file accordingly
Daycare Childcare Provider
Plymouth Wesleyan Church
12.2009 - 10.2020
- Supported parents in understanding their child''s developmental milestones through regular communication and progress updates.
- Monitored children''s behavior, intervening when necessary to promote positive interactions among peers.
- Provided support during nap times, creating a calming atmosphere that encouraged restful sleep for all children present.
- Promoted early literacy skills by incorporating storytime into daily routines, engaging children in age-appropriate literature selections.
- Maintained accurate records of each child''s attendance, meal consumption, nap times, and other pertinent information for parental review.
- Provided a safe and nurturing environment for children, promoting emotional well-being and growth.
- Maintained cleanliness of the daycare facility by following proper sanitation procedures during routine tasks such as diaper changes or preparing meals/snacks for the children.
- Managed various administrative tasks including payment processing, enrollment paperwork, scheduling appointments for prospective clients.
- Administered first aid treatments as needed, ensuring the safety and well-being of all children under my care.
- Assisted in the planning and execution of daily lessons, ensuring educational goals were met.
- Developed strong relationships with families, fostering trust and open communication between caregivers and parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Encouraged children to develop healthy social and emotional skills.
- Responded to inquiries from parents and guardians.
- Gave tours of the facility and met with new families that were looking for childcare.
Education
GED -
Argos Comm Jr-Sr High School
Argos, IN04.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Customer and client relations
- Filing
- Scheduling
- Scheduling and calendar management
- Appointment Scheduling
- Verbal Communication
- Professional and mature
- Invoice Processing
- Mail handling
Timeline
Administrative Assistant
USA Insulation-North Central Indiana
11.2020 - Current
Daycare Childcare Provider
Plymouth Wesleyan Church
12.2009 - 10.2020
GED -
Argos Comm Jr-Sr High School
Similar Profiles
Dorcus OmogaDorcus Omoga
POSTDOCTORAL FELLOW IN MICROBIOLOGY AND IMMUNOLOGY at INDIANA UNIVERSITY SCHOOL OF MEDICINE-INDIANA, USAPOSTDOCTORAL FELLOW IN MICROBIOLOGY AND IMMUNOLOGY at INDIANA UNIVERSITY SCHOOL OF MEDICINE-INDIANA, USA
Devonte LockettDevonte Lockett
Lead Installer/Insulation Manager at USA InsulationLead Installer/Insulation Manager at USA Insulation
Emiliano SanchezEmiliano Sanchez
INSTALLER at Central Valley InsulationINSTALLER at Central Valley Insulation