Hi, I’m
Meagan Kupke
Whittier,CA
Summary
Hard working, detail-oriented and passionate Travel & Events Coordinator who is attentive to the unique requirements of each client trip and event while providing professional and excellent customer service. Excels in staying on top of multiple timelines with strong schedule management and prioritization skills. Manages planning and execution with an organized approach. Develops successful promotional campaigns and creates effective marketing and advertising materials.
Overview
10
years of professional experience
Work History
Bob Marriott's Flemishing Store/Wild On The Fly
Special Events Coordinator
03.2022 - Current
Job overview
- Coordinate efficient set-up and clean-up for each event for quick facility turnaround.
- Greet patrons and participants at events to guide guests to locations and answer questions.
- Supervise staff during events and maintain efficient performance.
- Coordinate schedules and timelines for events.
- Brainstorm and implement creative event concepts and themes.
- Develop site-specific operations plans governing aspects such as traffic and waste management for events.
- Design and implement efforts to publicize events.
- Communicate with catering, lighting and sound companies to obtain price quotes.
- Utilize internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
Bob Marriott's FlyFishing Store / Wild On The Fly
Social Media Content Creator
03.2022 - Current
Job overview
- Monitor online presence of company's brand to engage with users and strengthen customer relationships.
- Develop marketing content such as blogs, promotional materials, and advertisements for social media.
- Develop and managed content calendars for each platform to establish timely and relevant posts.
- Design and implement social media strategies to align with business goals.
- Collaborate with team members to develop creative campaigns for social media platforms.
- Create and implement impactful strategies to increase company brand awareness and engagement.
Wild On The Fly Adventure Travel
Travel Coordinator
10.2021 - Current
Job overview
- Arrange hotel accommodations, cars or drivers and all related documentation.
- Identify and eliminate safety hazards and issues during travel.
- Keep staff passports, visa information and other paperwork current and organized for easy access and use.
- Interview and qualify clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
- Review, input and pay invoices for travel-related services.
- Continuously strengthen relationships with international partners through effective communication and active listening.
- Maintain thorough and accurate records of transactions.
- Notify traveling personnel of constraints such as luggage limits and insurance requirements.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Advise customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Provide exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervise payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Follow up with customers to increase customer service with travel plans.
- Research and keep abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Collaborate with colleagues to create and promote special travel packages.
- Update and maintain customer databases to increase customer retention.
- Develop promotional materials for travel packages to market hot destinations.
Amada Senior Care
In-Home Caregiver
05.2016 - 10.2021
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships..
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Administered medication as directed by physician.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Yard House
Food Service Team Member
03.2013 - 05.2016
Job overview
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Received orders from customers and input into order management system.
- Developed and maintained positive relationships with customers to enhance service.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
FIDM/Fashion Institute of Design & MerchandisingLos Angeles, CA
Associate of Arts from Merchandising And Buying Operations
05.2005
Skills
- Organize Paperwork
- Company Guidelines and Procedures
- Travel Planning
- New Product Information
- Records Management Systems
- Accurate Documentation
- Business Relationship Management
- Commission Tracking
- Office Support
- Revenue Monitoring
- Itinerary Preparation
- Client Relations
Fly Fishing Instructor
I provide guidance, teaching, and practical training to individuals interested in learning or improving their skills in fly fishing. While also educating and assisting beginners in acquiring the fundamental skills necessary for successful fly fishing. This includes casting techniques, fly selection, reading water, entomology, knot tying, equipment maintenance, and ethical angling practices. .
Timeline
Special Events Coordinator
Bob Marriott's Flemishing Store/Wild On The Fly
03.2022 - Current
Social Media Content Creator
Bob Marriott's FlyFishing Store / Wild On The Fly
03.2022 - Current
Travel Coordinator
Wild On The Fly Adventure Travel
10.2021 - Current
In-Home Caregiver
Amada Senior Care
05.2016 - 10.2021
Food Service Team Member
Yard House
03.2013 - 05.2016
FIDM/Fashion Institute of Design & Merchandising
Associate of Arts from Merchandising And Buying Operations
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