Meagan Lowery
Las Vegas,NV
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Willing to take on any task to support team and help business succeed. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
16
16
years of professional experience
Work History
Elderly Caregiver
Pacifica Assisted Living
Henderson, NV
02.2023 - Current
- Handled personal needs for elderly individuals
- Helped meet social, intellectual and emotional needs with caring companionship
- Accompanied patients on trips to grocery stores and appointments
- Coordinated with other caregivers or service providers to ensure seamless care transitions between shifts or programs
- Delivered expert care for individuals with dementia-related illnesses
Banking Customer Service Representative
USAA Federal Bank
Las Vegas, NV
07.2021 - 04.2024
- Answered customer questions about policies and procedures with friendly and knowledgeable approach
- Investigated and resolved customer concerns related to order inquiries and delivery tracking
- Maximized satisfaction by anticipating needs and consistently offering expert support
- Informed customers of promotions and special offers to increase sales
- Managed customer calls efficiently in fast-paced call center environment
- Participated in ongoing training programs to stay current on industry trends and best practices
- Assisted customers with account inquiries and provided relevant information
- Identified potential fraudulent activities by monitoring transactions closely and reporting suspicious activity as needed
- Processed customer transactions accurately and efficiently
Direct Support Professional Caregiver
Aacres
Las Vegas, NV
04.2016 - 06.2021
- Offered care and companionship to homebound clients with mental or physical limitations
- Performed basic housekeeping tasks for safe living environment
- Bathed, dressed and groomed clients to help service users maintain good hygiene practices
- Helped patients move safely in and out of beds and wheelchairs
- Delivered empathetic, compassionate and person-centered care to all patients
- Used medical software programs to document patient care
Cashier/ ICS Inventory
Walmart
Las Vegas, NV
09.2014 - 03.2016
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Kept customers happy by quickly processing payments and bagging purchases
- Bagged, boxed or wrapped products for customers
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Provided support during internal audits related to material management processes.
- Organized regular cycle counts to identify any potential issues early on.
- Created reports on inventory activity, shortages, overages.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Housekeeper Room Attendant
Aria Hotel and Casino
Las Vegas, NV
08.2012 - 11.2014
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Reported any maintenance issues or damage to supervisors immediately.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Reported damage or theft of hotel property to management.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Scrubbed kitchen appliances, countertops and fixtures.
Support Staff Teacher Assistant
CCSD
Las Vegas, NV
09.2009 - 06.2012
- Collaborated with team members on special projects or initiatives
- Managed multiple tasks simultaneously, prioritizing according to urgency
- Organized office materials and supplies, ensuring efficient operations
- Incorporated opportunities for students to collaborate, think critically and problem-solve
- Evaluated student work to identify learning gaps, monitor effort and give written feedback
- Facilitated lively classroom discussions while serving as mediator
Education
Associates - Medical Administrative Assistant
Rasmussen University
Online03.2025
Fitness Coach - Personal Trainer and Nutrition -
ISSA
Online06.2021
Diploma -
Desert Pines HS
Las Vegas, NV06.2009
Skills
- Time Management
- Fraud detection
- Patient Companionship
- Computer literacy
- Medical care support
- Office Administration
- Call Routing
- File Management
- Customer service orientation
- Financial product knowledge
- Account management
- Empathy and understanding
- First aid and safety
- Client safety and first aid
Languages
English, Native
Personal Information
Gender: F
Timeline
Elderly Caregiver
Pacifica Assisted Living
02.2023 - Current
Banking Customer Service Representative
USAA Federal Bank
07.2021 - 04.2024
Direct Support Professional Caregiver
Aacres
04.2016 - 06.2021
Cashier/ ICS Inventory
Walmart
09.2014 - 03.2016
Housekeeper Room Attendant
Aria Hotel and Casino
08.2012 - 11.2014
Support Staff Teacher Assistant
CCSD
09.2009 - 06.2012
Associates - Medical Administrative Assistant
Rasmussen University
Fitness Coach - Personal Trainer and Nutrition -
ISSA
Diploma -
Desert Pines HS
Similar Profiles
Jennifer YorbaJennifer Yorba
Cook at Oakmont Assisted LivingCook at Oakmont Assisted Living
Basharo MaisandaBasharo Maisanda
Medical Technician at Pacifica Senior LivingMedical Technician at Pacifica Senior Living
Lorena CalderonLorena Calderon
Housekeeper at Pacifica Senior Living SkylynHousekeeper at Pacifica Senior Living Skylyn
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club