Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meagan Montgomery

Emmett

Summary

Developed customer service and billing expertise in dynamic and fast-paced environment. Focused on accuracy, efficiency, and providing solutions to enhance customer satisfaction. Looking to transition into new field, leveraging strong analytical and communication skills to contribute effectively.

Overview

3
3
years of professional experience

Work History

Billing Customer Service Representative

Priority Waste
01.2025 - Current
  • Managed customer inquiries regarding billing issues and account discrepancies.
  • Processed payments and adjustments efficiently using billing software systems.
  • Resolved customer complaints by providing accurate information and timely solutions.
  • Collaborated with internal teams to ensure accurate billing and service delivery.
  • Monitored delinquent accounts and initiated collections actions when necessary, recovering outstanding balances while maintaining positive customer relationships.

Direct Service Professional

Life Skills Centers
07.2022 - 08.2024
  • Trained in confidentiality, upholding the highest standards of privacy.
  • Proficient in documentation, ensuring accurate & timely records.
  • Committed to continuous learning, staying abreast of best care practices.
  • Exceptional ability to connect with clients, building trust & rapport.


Education

Associate of Applied Science - Criminal Justice Generalist

St. Clair County Community College
Port Huron, MI
05-2023

Skills

  • Payment processing
  • Computer skills
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Time management

Timeline

Billing Customer Service Representative

Priority Waste
01.2025 - Current

Direct Service Professional

Life Skills Centers
07.2022 - 08.2024

Associate of Applied Science - Criminal Justice Generalist

St. Clair County Community College

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