Meagan Parker
Eure,NC
Summary
Experienced in care coordination, patient advocacy, and resource optimization. Leveraging strategic planning to improve patient outcomes and streamline processes. Expertise in cross-functional team management and effective communication for seamless collaboration and efficient delivery of care. Strong understanding of the healthcare industry, dedicated to enhancing patient care quality while maximizing operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator/Case Manager/Staff Nurse
Sentara Healthcare
Elizabeth City, NC/Suffolk, VA
04.2019 - Current
- RN case manager, skilled home health care
- Promoted to Quality Assurance Coordinator Dec 2019, working remotely since 2020
- OASIS review, ICD 10 coding review, Face to Face encounters, PCR (RCD) submissions, visit utilization, outcome improvement
- OASIS certified (COQS)
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Optimized resource allocation by prioritizing critical tasks in the quality assurance process, ensuring timely completion of projects.
- Ensured compliance with industry standards and regulatory guidelines for quality management systems.
- Went back into the field seeing patients as flexi status July 2023 due to needing flexible scheduling
RN Infusion Nurse
BrightStar Care
Greenville, NC
08.2024 - Current
- Flexi employee status
- Travel to patients home administering IV infusions, performing central line care and lab draws
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
RN Case Manager
Kindred Healthcare
Washington, NC
01.2019 - 03.2019
- Home health RN case manager
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
RN Case Manager
Sentara Home Care
Elizabeth City, NC
10.2017 - 01.2019
- RN case manager, skilled home health care
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
Home Health Case Manager/Nurse Supervisor
Hertford Gates Home Health
Ahoskie, NC
10.2010 - 09.2017
- Worked as field clinician/case manager with skilled home health care agency
- Was promoted to team leader and then nurse supervisor/patient care coordinator
- Maintained strong relationships with local healthcare organizations to foster collaboration in providing comprehensive care for shared patients.
- Provided expert guidance on Medicare regulations to ensure compliance with billing practices and reimbursement procedures.
- Participated in ongoing professional development opportunities to stay current on industry trends related to home health case management.
- Increased access to essential services by connecting patients with appropriate community resources.
- Assisted with the recruitment, training, and supervision of new Home Health Case Managers to ensure a high standard of patient care within the team.
- Evaluated the effectiveness of home health services regularly, making adjustments as needed for optimal results.
- Improved patient outcomes through diligent monitoring of home health services and provider performance.
- Coordinated interdisciplinary team meetings to ensure effective collaboration and optimal patient care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Staff Nurse
Hampton Woods Health and Rehab
Jackson, NC
05.2010 - 08.2010
- Charge nurse at health and rehabilitation center
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Education
Associate Degree - Nursing
Roanoke Chowan Community College
Ahoskie, NC05.2010
High school diploma -
Gates County High School
Gatesville, NC06.2006
Skills
- Quality Assurance
- EMR Systems
- Basic life support
- Direct patient care
- Case Management
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Community health
- Medication and IV administration
- Patient assessment
- Team coordination
- Patient education and counseling
Certification
- Public Health, 03/01/11, Present
- Compact State Nurse License, 08/01/25
- CPR Certification
- Registered Nurse License, 06/01/10, 08/01/25
Personal Information
- Title: RN
- Work Permit: Authorized to work in the US for any employer
Nursinglicenses
RN, 08/01/25
Timeline
RN Infusion Nurse
BrightStar Care
08.2024 - Current
Quality Assurance Coordinator/Case Manager/Staff Nurse
Sentara Healthcare
04.2019 - Current
RN Case Manager
Kindred Healthcare
01.2019 - 03.2019
RN Case Manager
Sentara Home Care
10.2017 - 01.2019
Home Health Case Manager/Nurse Supervisor
Hertford Gates Home Health
10.2010 - 09.2017
Staff Nurse
Hampton Woods Health and Rehab
05.2010 - 08.2010
High school diploma -
Gates County High School
Associate Degree - Nursing
Roanoke Chowan Community College