Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Meagan Reed

Austin,Texas
Meagan Reed

Summary

Exceptional cooking and food preparation expertise with superb understanding of recipes and food cooking methods acquired through hands on experience and professional training. Specialties include determining proper portions, menu planning and managing food inventory. Passionate about food quality and hospitality standards. Skillfully manage kitchen and food preparation areas.

Overview

21
years of professional experience

Work History

Meagan Reed & Family

Domicile Operations Management Specialist
01.2004 - Current

Job overview


  • Oversaw day-to-day operations to ensure meal time is efficiently accommodating while addressing and accomplishing domestic requisitions.
  • Managed procurement activities to secure resource acquisitions at best possible cost and caliber.
  • Negotiated favorable meal option agreements for unified groups of people with varied needs and expectations.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed by approved courses in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve quality food with punctuality.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prepared and served various food items in a demanding and fast-paced environment.
  • Maintained food safety and sanitation standards.
  • Managed kitchen budget for meeting financial targets.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Kept kitchen clean and organized by performing daily maintenance upkeep.
  • Followed strict standards for food handling and safety, minimizing risks of food related illness.
  • Implementing curated and actionable improvements to streamline meal preparation procedures.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and consistent cleaning of surfaces and equipment.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Planned menus for different events, seasons and special requests and allergy related precautions.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Wingstop

Line Cook
04.2019 - 02.2020

Job overview


  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Springhill cafe & restaurant
Pflugerville , TX

Hostess, wait staff, bartender
01.2015 - 02.2016

Job overview

  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Completed daily side work and opening and closing duties without fail.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Provided patrons with estimated waiting times during peak service hours.
  • Advised customers about special offerings and menu items to help drive sales.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Seated patrons based on guest preferences and seating availability.
  • Promoted business loyalty by fostering positive customer relationships.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Opened and closed seating sections according to volume of guests.
  • Delivered pick-up and curbside orders to guests.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered phone calls to take orders, give information and document reservations.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Assisted with inventorying beverage stock and bar supplies.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Completed requisitions to maintain required stock par levels.

Skills

  • Workflow Design
  • Logistics Management
  • Facilities Management
  • Operational Efficiency
  • Production Planning
  • Cost Reduction
  • Capacity Planning
  • Planning and execution
  • Strategic Planning
  • Compliance Management
  • Operations Oversight
  • Acquisition integration
  • Performance Management
  • Cross-Functional Teamwork
  • Risk Management
  • General management and administration
  • Executive Leadership
  • Operations Management
  • Organizational Development
  • Management
  • Delegation
  • Production
  • Financial Oversight
  • Process Improvement
  • Budget Administration
  • Cost savings and reduction
  • Engineering
  • Personnel development
  • Financial Management
  • Cross-Functional Collaboration
  • Scheduling Coordination
  • Cooking
  • Ingredients measuring
  • Supply Restocking
  • Food handling
  • Food presentation
  • Fine Dining
  • Frying
  • Contamination prevention
  • Grilling
  • Sanitation
  • Ingredient inspection
  • Hospitality and service industry background
  • Ingredient Selection
  • Knife Skills
  • Food Plating
  • Beautiful presentation of food
  • Food Preparation
  • Performance Improvement
  • Food spoilage prevention
  • Cooking techniques
  • Sanitation Practices
  • Food presentation talent
  • Menu Planning
  • Portion Control
  • Recipe Development
  • Recipes and menu planning
  • Event Catering
  • Plating and presentation
  • Type cuisine expert
  • Hospitality service expertise
  • Food plating and presentation
  • Cleaning and organization
  • Strong attention to safe food handling procedures
  • Effective planner
  • Kitchen equipment operation and maintenance
  • Food Storage
  • Wine pairing
  • Overall quality and taste assurance and approval

Timeline

Line Cook

Wingstop
04.2019 - 02.2020

Hostess, wait staff, bartender

Springhill cafe & restaurant
01.2015 - 02.2016

Domicile Operations Management Specialist

Meagan Reed & Family
01.2004 - Current

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Meagan Reed