Meagan Santiago
Fort Worth
Summary
Dynamic professional with a proven track record in customer service and time management, honed across roles. Excelled in enhancing front-end performance and optimizing user experiences with Excel. Demonstrated a commitment to excellence by maintaining high accuracy in cash transactions and data entry, ensuring customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front End Associate
Specs Liquor Store
11.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Crew Leader
AMC Theatres
04.2023 - 11.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Crew
AMC Theatres
01.2023 - 11.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Preloader
UPS
11.2022 - 12.2022
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
Data Entry Clerk
The Insurance Lady, Inc
05.2022 - 09.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Bartender
Take A Bao
11.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Cashier
Take A Bao
10.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - STEM
James Martin High School
Arlington, TX06.2019
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- HTML and CSS proficiency
- Friendly and helpful
- Cash register operation
- Computer proficiency and Microsoft office
Timeline
Front End Associate
Specs Liquor Store
11.2023 - Current
Crew Leader
AMC Theatres
04.2023 - 11.2023
Crew
AMC Theatres
01.2023 - 11.2023
Preloader
UPS
11.2022 - 12.2022
Data Entry Clerk
The Insurance Lady, Inc
05.2022 - 09.2022
Bartender
Take A Bao
11.2019 - 03.2020
Cashier
Take A Bao
10.2019 - 03.2020
High School Diploma - STEM
James Martin High School
Similar Profiles
JACOBE HILLJACOBE HILL
RECEIVER/TRAINER at SPECS LIQUOR STORERECEIVER/TRAINER at SPECS LIQUOR STORE
Christian LopezChristian Lopez
Front End Associate at Specs Liquor And Bar SupplyFront End Associate at Specs Liquor And Bar Supply
Brandon WoodsonBrandon Woodson
Beer/Wine and Spirits Sales at Specs Liquor And Bar SupplyBeer/Wine and Spirits Sales at Specs Liquor And Bar Supply