Meagan Starr
Clerical support
Morristown,Tn
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerical
Smoky Mountain Home Health & Hospice Inc.
Morristown, TN
05.2022 - Current
- Provided customer service, addressing inquiries and resolving issues promptly.
- Coordinated and maintained file management system for digital and analog files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Created new customer accounts in the system database.
- Developed organizational filing systems for confidential customer records and reports.
- Scanned documents and images into computer files using appropriate software programs.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered incoming telephone calls, questions and client inquiries.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Family Services Coordinator
Alps Adult Day Services
Morristown, TN
03.2019 - 05.2022
- Offered emotional support to clients facing difficult life circumstances.
- Performed home visits to assess family dynamics and provide guidance on how to improve functioning within the family unit.
- Discussed eligibility requirements for different services to help families gather required information and documentation.
- Supported individuals by facilitating weekly group sessions.
- Participated in weekly team meetings to review progress towards goals and discuss any areas of concern related to clients' cases.
- Supported needs of at-risk families with housing, food and other critical assistance.
- Completed intake assessments on families to determine service needs.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
- Provided crisis intervention services during times of conflict or distress within the family.
- Educated clients about available benefits such as welfare or disability support programs.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
Education
High School Diploma -
Spaulding High School
Barre, VT06-2001
Skills
- Workload management
- Training coordination
- Proofreading
- Sales support
- Budget planning
- Filing systems
Certification
I am A CNA and CPR Certified
Timeline
Clerical
Smoky Mountain Home Health & Hospice Inc.
05.2022 - Current
Family Services Coordinator
Alps Adult Day Services
03.2019 - 05.2022
High School Diploma -
Spaulding High School
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