Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Meagan Torres

Bryan,TX

Summary

Dedicated Associate with extensive experience collaborating with clients and team members, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

13
13
years of professional experience

Work History

Teller, Lead Associate of Opperations

JPmorgan Chase
12.2014 - Current
  • Built customer loyalty and retention by delivering excellent customer experiences.
  • Trained and mentored new hire's on customer service strategies and techniques.
  • Listened to customer needs and desires to identify and recommend optimal products to help in their financial journey.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Accomplished multiple tasks within established timeframes.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Recruited, interviewed and assisted with new hire processing and training.
  • Maintained relationships with customers to maximize referrals and sustain positive customer relationships.
  • Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
  • Maintained team flexibility and embraced change to adapt within a constantly changing work environment.

Key HOlder

Charlotte russe
01.2012 - 12.2014
  • Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
  • Trained newly hired sales team.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Trainer

Raising Canes
06.2011 - 01.2012


  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Developed and implemented successful onboarding program.
  • Tracked attendance and evaluated progress for assigned trainees.

Education

Bachelors Degree - Sociology

Sam Houston State University
01.2021

Associates - Liberal Arts

Blinn College
01.2019

High School Diploma -

A&M Consolidated High School
01.2013

Skills

  • I am someone who is very good at building relationship with others I tend to see the big picture in situations which allows me simplify complex situations I am always looking out for others and helping people in need I enjoy being able to make people's lives better I am someone who is able to see the world through the eyes of others which allows me to better connect with who I'm working with
  • Exceptional customer service
  • Team Player
  • Strong Work Ethic

Websites

Timeline

Teller, Lead Associate of Opperations

JPmorgan Chase
12.2014 - Current

Key HOlder

Charlotte russe
01.2012 - 12.2014

Trainer

Raising Canes
06.2011 - 01.2012

Bachelors Degree - Sociology

Sam Houston State University

Associates - Liberal Arts

Blinn College

High School Diploma -

A&M Consolidated High School

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Meagan Torres