Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

MEAGAN WILLIAMS

Austin,TX

Summary

Caring veterinary technician with several years of experience assisting veterinarians with procedures and tasks. Skilled in blood draws, catheter placement, and praised for my ability to be patient and loving to fearful animals. Compassionate and responsible professional with sound knowledge of veterinary medical procedures and animal care techniques.

Overview

8
8
years of professional experience

Work History

Lead Server

District Kitchen & Cocktails
Austin, Texas
04.2021 - Current
  • Provide a great guest experience while taking drink and food orders, making recommendations, and reciting and selling current specials.
  • I won multiple staff competitions for highest sales, ticket averages, tip percentages, and I'm currently Employee of the Month.
  • Assisted with training new waitstaff members to ensure proper procedures were followed at all times.
  • Effectively managed large parties by providing efficient, attentive service, while ensuring accuracy with orders.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Set up linens, dishes, and silverware to prepare the tables for customers.
  • Oversee and check fellow employees' work, and sign them out each night.

Veterinary Technician

Lone Star Animal Hospital
Austin, TX
01.2021 - 10.2023
  • Communicated with pet owners to determine and document medical histories and reasons for visit.
  • Estimated care costs, drafted invoices for services, and communicated with clients to process payments, or develop payment plans.
  • Maintained medical records, drug logs, and other legally required documentation for animals under care.
  • Co-Ran clinics' social media pages.
  • Communicated effectively with clients by phone and text to provide status updates on animal care and pickups.
  • Administered medications, immunizations, and microchips to companion animals.
  • Assisted the veterinarian during medical and surgical procedures, including dental cleanings.
  • Supported business needs by handling accounting work such as billing customers and maintaining inventories.

Manager

Petsense
Austin
03.2020 - 12.2020
  • Managed daily operations by preparing action plans for tasks and goals, scheduling and coordinating appointments, assisting customers in selecting the best quality food for their pets and their specific health concerns, and preparing invoices and bank deposits.
  • Enhanced sales with suggestions of related products and services based on purchases and stated needs.
  • Responded to customer concerns with friendly, knowledgeable service, and remedied issues promptly and effectively.
  • Audited team performance and held weekly staff meetings.
  • Ordered inventory and controlled it to meet company standards, checked on hand, and merchandised products.
  • Helped staff accomplish sales goals through effective supervision, training, and motivational strategies
  • Achieved revenue targets with effective sales strategies, coaching staff on techniques and approaches.

Kennel Technician

Barking Springs Dog Ranch
Austin, TX
10.2019 - 05.2020
  • Coordinated and monitored playgroups of up to 25 animals, with dedication to safety and animal wellness.
  • Meet animals' nutritional needs with scheduled feedings and proper diets.
  • Protected animal health with proper maintenance of kennel areas and exercise yards.
  • Groomed animals regularly, including washing, brushing, and trimming their coats.

Senior Sales Associate

Orange Theory
Austin
10.2019 - 03.2020
  • Sold gym memberships based on potential clients' specific fitness goals.
  • Supported staff, and constantly practiced selling techniques and methods, helping the team to exceed sales goals.
  • Increased sales through customer needs assessment, catered product recommendations, and upselling techniques.
  • Used POS systems to process sales transactions, confirm pricing, and manage inventory.
  • Co-ran the studio's social media page.
  • Organized events for members.
  • Marketed on the street, online, and at outside events to bring in more clientele.

Key Holder

Petsense
Nacogdoches, TX
04.2017 - 05.2019
  • Coordinated smooth front-end operations, including monitoring and managing front-line employee work.
  • Handled store opening and closing with consistent attention to established requirements.
  • Delivered consistent service to customers with proper staff coverage, and well-trained employees.
  • Captured and increased loyalty by centering team members' attitudes on serving and delighting customers.
  • Kept the floor presentable and customer-ready by overseeing continuous store recovery and maintenance actions.
  • Managed inventory levels to ensure optimal stock availability and accuracy.

Education

Associate in Animal Science -

Stephen F Austin State University
TX

Skills

  • Veterinary standards and procedures
  • Animal care procedures
  • Medical records management
  • Fractious animal restraint
  • Excellent customer service
  • Teamwork
  • Leadership

References

References available upon request

Timeline

Lead Server

District Kitchen & Cocktails
04.2021 - Current

Veterinary Technician

Lone Star Animal Hospital
01.2021 - 10.2023

Manager

Petsense
03.2020 - 12.2020

Kennel Technician

Barking Springs Dog Ranch
10.2019 - 05.2020

Senior Sales Associate

Orange Theory
10.2019 - 03.2020

Key Holder

Petsense
04.2017 - 05.2019

Associate in Animal Science -

Stephen F Austin State University

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