Meagan Wills
Austin
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
5
5
years of professional experience
Work History
Property Manager
Security Properties Residential
12.2024 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Planned special events such as lotteries, dedications and project tours.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Assistant Property Manager
Security Properties Residential
07.2022 - 12.2024
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Showed apartments to potential tenants and answered questions regarding community.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
Assistant Property Manager
Gold Standard Asset Management
03.2022 - 07.2022
- Building positive relationships with prospective and current tenants
- Overseeing the timely and successful completion of maintenance requests
- Showing properties to prospective tenants and answering relevant questions
- Preparing and executing detailed and legally compliant lease agreements
- Overseeing all financial procedures including verifying renter income, processing month payments and executing default protocols
- Creating organization systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution.
Assistant Salon Manager
Frenchies Modern Nail Care
06.2021 - 03.2022
- Scheduled staff to ensure adequate coverage for the salons needs
- Managed day to day operations of the salon, including opening and closing
- Assisted in training new staff members
- Assisted in curating a social media brand/appearance
- Maintained salon area and tools in clean, neat, sanitized, and professional manner
- Interacted daily with customers to ensure an optimal level of customer satisfaction
- Handle all cancellations or rescheduling requests.
Assistant Property Manager
Newman Properties
04.2020 - 05.2021
- Coordinated all property management, maintenance, and daily operations of 80 units
- Maintained good resident/manager relations by always utilizing professional communication
- Verified that all resident complaints were handled promptly and appropriately
- Ensured all vacant units were move-in ready for new residents.
- Showed apartments to potential tenants and answered questions regarding community.
Education
Real Estate License - Real Estate
Aceable Agent Real Estate School
01.2022
Undergrad - Healthcare Administration
Texas State University
Skills
- Project Management
- Tenant issue resolution
- Emergency Response Planning
- Tenant Eligibility Determination
- Administrative Leadership
- Fair housing mandates
- Database Management
- Performance Assessment
- Market Tracking
- Payment management
- Leasing and sales
- Relationship building and rapport
- Property Inspections
- Staff Management
- Administrative Support
- Fair Housing Regulations
- Rent Pricing Optimization
- Leasing and sales
- Relationship building and rapport
- Property Inspections
- Staff Management
- Administrative Support
- Fair Housing Regulations
- Financial Oversight
- Vacancy Marketing
- Rent Pricing Optimization
- Leasing and sales
- Relationship building and rapport
- Property Inspections
- Staff Management
- Administrative Support
- Fair Housing Regulations
- Financial Oversight
- Vacancy Marketing
- Rent Pricing Optimization
- Tenant relations
Accomplishments
- Successfully achieved the G4 club 3 years in a row on Google Rankings!
- Increased occupancy rates from 89% to 98% in 2 months as Property Manager.
Skills
- Leasing and sales
- Relationship building and rapport
- Property Inspections
- Staff Management
- Administrative Support
- Fair Housing Regulations
- Financial Oversight
- Vacancy Marketing
- Rent Pricing Optimization
Timeline
Property Manager
Security Properties Residential
12.2024 - Current
Assistant Property Manager
Security Properties Residential
07.2022 - 12.2024
Assistant Property Manager
Gold Standard Asset Management
03.2022 - 07.2022
Assistant Salon Manager
Frenchies Modern Nail Care
06.2021 - 03.2022
Assistant Property Manager
Newman Properties
04.2020 - 05.2021
Undergrad - Healthcare Administration
Texas State University
Real Estate License - Real Estate
Aceable Agent Real Estate School
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