Meagen Jean Aeriel Couteau

Experienced and reliable customer service professional with a strong track record in a busy call center environment. My commitment to helping customers resolve issues and cultivating a positive company image sets me apart. Here are the key highlights:

• Attentive Listener: I excel at actively listening to customer concerns, understanding their needs, and providing effective solutions promptly.
• Problem-Solving Skills: My ability to think on my feet allows me to address issues efficiently, ensuring customer satisfaction.
• Team Player and Self-Starter: Whether collaborating with colleagues or working independently, I contribute effectively to achieve team goals.
• Building Professional Relationships: I prioritize creating high-quality relationships with both clients and team members. Trust and rapport are essential to success.
• Company Procedures: I am fully committed to following company procedures, maintaining consistency, and upholding standards.
• Psychology Background: My knowledge in psychology enhances my ability to empathize with clients. I genuinely care about their well-being and strive to exceed their expectations.

• Role: Early Childhood Assistant
• Responsibilities: Teaching and following a daily routine.
  Adapting the program to suit the needs of individual children or groups.
  Consistently planning innovative ways to keep children actively engaged.
  Imparting knowledge through fun and play.
  Ensuring social and emotional growth.
  Addressing physical needs.
  Composing detailed reports for parents.

• Role: Teacher 2
• Responsibilities: Share daily responsibilities with the Lead Teacher.
  Teach and work with students individually and in small and whole group settings.
  Assume responsibility for all classroom activities and instruction if the Lead Teacher is unavailable.
  Develop lesson plans (approved by the Lead Teacher).
  Administer assessment testing.
  Communicate student progress to the Lead Teacher.
  Assist with grading and report cards.
  Supervise arrival, dismissal, and playground activities.
  Address health or safety hazards.
  Help students resolve conflicts positively.
  Serve as a role model within the Pine Crest community.
  Establish guidelines for proper student conduct.
  Attend special events and celebrations.
  
  

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