Meaghan A. Dontis
Commercial Fire LTD
Jacksonville
16
years of professional experience
Customer support professional with strong track record in addressing customer needs and enhancing service quality. Possesses excellent communication and multitasking skills valued by employers.
Energetic and personable bartender/server with 15+ years of experience in high-volume restaurants. Known for strong customer connections, efficient service, and the ability to handle fast-paced shifts while maintaining a positive atmosphere. Experienced in bartending, serving, and leadership roles, with a focus on guest satisfaction and repeat business.
Work History
Customer Support Coordinator
3 Years 9 Months- Strengthened communication, organization, and multitasking skills
- Managed scheduling, client communication, and problem resolution
- Maintained detailed records and supported daily operations
Bartender
1 Year- Delivered fast, high-quality bar service in a busy restaurant environment
- Built strong guest relationships, increasing repeat customers
- Managed multiple orders efficiently while maintaining accuracy and presentation
- Contributed to a positive, team-oriented atmosphere during peak hours
Bartender
2 Years- Provided attentive and engaging service to bar and table guests
- Maintained a clean, organized bar and ensured smooth service flow
- Handled cash and POS transactions accurately
- Assisted in creating a welcoming and upbeat guest experience
Bartender / Server / Key Manager
11 Years- Promoted into a key management role based on performance and reliability
- Managed opening/closing duties and supported daily operations
- Trained new staff on service standards and procedures
- Consistently handled high-volume shifts while maintaining excellent service
- Resolved guest concerns professionally, ensuring satisfaction and retention
Education
Associate of Science - Radiologic Technology
Skills
High-Volume Bartending & Service
Guest Engagement & Upselling
POS Systems & Cash Handling
Multitasking Under Pressure
Team Collaboration
Conflict Resolution
Customer Service & Client Relations
Communication & Interpersonal Skills
Multitasking in Fast-Paced Environments
Problem Solving
Team Leadership & Training
Organization & Time Management
Administrative Support
Reporting and analysis
Complaint handling
Customer relations
Timeline
Bartender
Bonefish Grill
01.2024 - 01.2025Read More
Customer Support Coordinator
Commercial Fire LTD
01.2023 - CurrentRead More
Bartender
SoNapa Grille
01.2022 - 01.2024Read More
Bartender / Server / Key Manager
Outback Steakhouse
01.2011 - 01.2022Read More
Keiser University
Associate of Science from Radiologic Technology
Read More