Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Meaghan August

Albany,NY

Overview

6
6
years of professional experience

Work History

Sales Manager

Northeastern Fine Jewelry
Albany, NY
01.2023 - Current
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Organized trade shows and other events as a means of increasing visibility in the marketplace.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Resolved customer complaints regarding sales and service.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Supported sales team members to drive growth and development.

Sales Associate

Northeastern Fine Jewelry
Albany, NY
11.2018 - 01.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

Medical Assisting - Medical Assisting

Fulton-Montgomery Community College
Johnstown, NY
06-2013

High School Diploma -

Amsterdam High School
Amsterdam, NY
06-2013

Skills

  • Sales Reporting
  • Lead Generation
  • Key account development
  • Performance Management
  • Strategic Planning
  • Staff Management
  • Profitability Optimization
  • Client Relationship Management
  • Sales operation
  • Sales Tracking
  • Sales team training
  • Sales Planning
  • Sales Presentations
  • Extensive personal network
  • Exceptional multi-tasker
  • Sales processes
  • Goal Setting
  • Exceeds sales goals
  • Relationship Building
  • Resolution-oriented

Affiliations

  • Avid home chef currently curating my own cookbook

Accomplishments

  • Board of Directors member for the Albany Executives Association 2024

References

References available upon request.

Timeline

Sales Manager

Northeastern Fine Jewelry
01.2023 - Current

Sales Associate

Northeastern Fine Jewelry
11.2018 - 01.2023

Medical Assisting - Medical Assisting

Fulton-Montgomery Community College

High School Diploma -

Amsterdam High School

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Meaghan August