Meaghan Clodius
Kansas City,MO
Summary
Encouraging manager with strong leadership skills and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Client Service Manager
Bayada Home Health
Lee's Summit, MO
02.2022 - Current
- Increased weekly revenue 20k by retaining clients and employees which was critical in obtaining the company's quarterly and yearly financial goals.
- Responsible for managing a team of 45 nurses and 21 clients through their onboarding, scheduling, compliance, training, benefits and client authorizations.
- Collaborated with cross-functional teams for better service delivery and client experience.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality outcomes.
Regional Director of Human Resources
SRZ Management
Kansas City, MO
03.2021 - 10.2021
- Responsible for managing 13 HR Managers in different LTC and rehab facilities within a hundred mile radius of Kansas City.
- Streamlined hiring processes for improve, efficiency, reducing time-to-fill for open positions.
- Reduced labor costs and improved workforce efficiency by optimizing staffing levels based on business needs analysis.
- Implemented projects and weekly training sessions for the team to grow and improve
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Area Scheduling Manager
SRZ Management
Kansas City
11.2020 - 03.2021
- Supervised 8 Staffing Coordinators at LTC facilities in Kansas City, MO and metro area.
- Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
- Analyzed departmental workloads to create balanced employee schedules while meeting business objectives.
Senior Account Manager
Safe Haven Security
Kansas City
01.2019 - 11.2020
- Build and maintain strong relationships with business partners to ensure future success of sales
- Boosted client satisfaction by effectively managing and resolving account issues.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Top sales rep in 2019 and 2020 exceeding company goals. Promoted to Team Lead within 5 months of being with the company. Earned the Leadership and Top Sales Rep award in 2019.
Professional Healthcare Recruiter
Maxim Healthcare
Overland Park, KS
08.2015 - 10.2017
- Enhanced client satisfaction with timely placements of top-tier healthcare professionals in various positions.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
- Manager of the Flu and Wellness program. Completing and average of 90 events during a three-month period which was essential for obtaining the company's fourth quarter goals.
Patient Access Representative
Boone hospital
Columbia, MO
05.2014 - 08.2015
- Daily responsibilities included obtaining quick and accurate patient demographic information which was crucial in the Emergency Department
- Proficient hospital registrations, verified insurance policies, and eligibility, and obtained copays
- Acted in compliance with HIPPA privacy standards, Patient Bill of Rights and Responsibilities, EMTALA.
Education
Bachelors of Science - Health Sciences
University of Missouri - Columbia
Columbia01.2015
Skills
- Client Relationship Building
- Schedule Management
- Project coordination
- Creative thinking
- Problem-solving abilities
- Resource allocation
- Training and development
- Strategic planning
- Workflow Management
serving/ bartending experience
- Kobe Japanese Steak House, Columbia, MO, 02/01/13, 08/01/15
- Houlihan’s, Kansas City, MO, 05/01/17, 10/01/17
- Breeze Bar, QLD, Australia, 01/01/18, 03/01/18
- Bar Louie, St. Louis, MO, 05/01/18, 01/01/19
Timeline
Client Service Manager
Bayada Home Health
02.2022 - Current
Regional Director of Human Resources
SRZ Management
03.2021 - 10.2021
Area Scheduling Manager
SRZ Management
11.2020 - 03.2021
Senior Account Manager
Safe Haven Security
01.2019 - 11.2020
Professional Healthcare Recruiter
Maxim Healthcare
08.2015 - 10.2017
Patient Access Representative
Boone hospital
05.2014 - 08.2015
Bachelors of Science - Health Sciences
University of Missouri - Columbia