Meaghan Cox
Ypsilanti
Summary
Innovative Design System Lead with expertise in platform UX architecture, AI-ready interaction design, and design governance. Proven track record in leading transformative design initiatives that enhance user experience and operational efficiency.
Overview
8
8
years of professional experience
Work History
Design System Lead
Coupa Software Inc
San Mateo
2021.01 - Current
- Served as design systems architect and platform UX infrastructure lead, owning the design system initiative end-to-end during a high-growth enterprise phase.
- Led foundational UX research, system modeling, and interaction design to define the product’s core abstractions before visual or component standardization began.
- Defined design token, component, and interaction architecture, and partnered closely with engineering by pre-processing tokens and teaching implementation patterns to ensure fidelity from design to code.
• Established governance, standards, and contribution models to ensure long-term coherence without central bottlenecks. - Redesigned full visual and interaction modernization without superficial redesigns, allowing the product to evolve safely while active development continued.
- Laid the platform and design system foundations for AI-enabled product experiences, and led the first AI-driven interaction designs introduced within the product.
- Translated complex, backend-driven system behavior into legible, trustworthy interfaces, enabling operators, product leaders, and customer teams to reason about system state and outcomes.
- Reduced cross-product UX fragmentation by introducing a shared design system adopted across teams and applications.
Senior UX Designer
LLamasoft
Ann Arbor
2018.05 - 2020.12
- Led a multi-year platform design intervention transforming fragmented internal tooling into a coherent execution and observability system foundational to Llamasoft’s cloud evolution.
- Reframed initial UI request into system-level redesign, uncovering undocumented backend states and operational dependencies that increased product and support complexity.
- Designed canonical state model and role-based monitoring experience, converting tribal knowledge into explicit, observable system behavior for internal and customer-facing tools.
- Reduced operational friction and time-to-diagnosis for failures by clarifying complex system behavior, making it legible and actionable for engineering, DevOps, and customer teams.
Education
Master of Science - Human Computer Interaction
University of Michigan
Ann Arbor, MI2019-05
Bachelor of Science - Technology Project Management
Eastern Michigan University
Ypsilanti, MI2016-05
Associate of Applied Science - Graphic Design
Washtenaw Community College
Ann Arbor, MI2013-05
Associate of Applied Science - Social Sciences
Washtenaw Community College
Ann Arbor, MI2011-05
Skills
- Platform UX architecture
- Information architecture
- Interaction design
- Component architecture
- Complex system modeling
- UX observability
- Design collaboration
- System governance
- Problem framing
Timeline
Design System Lead
Coupa Software Inc
2021.01 - Current
Senior UX Designer
LLamasoft
2018.05 - 2020.12
Master of Science - Human Computer Interaction
University of Michigan
Bachelor of Science - Technology Project Management
Eastern Michigan University
Associate of Applied Science - Graphic Design
Washtenaw Community College
Associate of Applied Science - Social Sciences
Washtenaw Community College