Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Meaghan Creasy

Meaghan Creasy

Church Hill,TN

Summary

Accomplished data entry specialist with over 20 years of experience in medical office environments, demonstrating expertise in data management and EMR systems. Recognized for exceptional attention to detail and a commitment to maintaining high standards of accuracy and efficiency. Eager to contribute skills to a dynamic organization that values precision and impactful results. Open to relocation to Kingsport, Johnson City TN and surrounding areas to embrace new opportunities for professional growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Insurance Verification Specialist

Martin Dentistry
05.2025 - 07.2025
  • Completed paid training for Insurance Verification process and procedures.
  • Collaborated with patients, offices and insurance carriers to ensure accuracy for completion of insurance verifications.
  • Navigated multiple insurance provider portals and web applications simultaneously to obtain benefits and eligibility information.
  • Complete Insurance Breakdown forms and Insurance Verification forms to ensure accurate cost estimates for accuracy during the billing cycle.
  • Documented benefits and eligibility within dental software for proper medical records documentation.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
  • Trained new staff on current, correct insurance verification procedures.
  • Processed medical insurance claims and payments.

LASIK Coordinator/Technician

Woolfson Eye Institute
03.2024 - 05.2025
  • Assisted ophthalmologists in performing diagnostic tests and procedures, including visual acuity testing, tonometry, and retinal imaging
  • Prepared patients for examinations by explaining procedures and ensuring their comfort throughout the process
  • Maintained accurate patient records and updated electronic medical records with test results and treatment plans
  • Closely monitored patients' vital signs during procedures to ensure their safety and well-being
  • Sterilized ophthalmic instruments and equipment to maintain a clean and hygienic environment
  • Managed inventory of supplies, restocking as needed to ensure smooth operation of the clinic
  • Provided pre-operative education to patients undergoing eye surgeries, addressing any concerns or questions they may have had
  • Aided in surgical procedures such as cataract extraction or LASIK surgery by preparing surgical instruments and assisting the ophthalmologist as required
  • Instructed patients on proper contact lens insertion, removal, care, and maintenance techniques
  • Performed basic vision screenings for children or adults using standard eye charts or automated devices
  • Counseled patients on post-operative care instructions following eye surgeries to promote optimal healing outcomes
  • Collaborated with other healthcare professionals within the clinic to coordinate patient care plans effectively
  • Demonstrated proficiency in operating various diagnostic equipment such as autorefractors, slit lamps, optical coherence tomography (OCT) machines etc
  • Maintained strict adherence to infection control protocols while handling contagious eye conditions like conjunctivitis or corneal ulcers
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Liaised between physicians' offices regarding referrals for specialized treatments like retinal evaluations or corneal topographies
  • Conducted visual field tests to assess patients' peripheral vision and detect any abnormalities or defects
  • Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized after each use
  • Demonstrated excellent communication skills when explaining complex medical terms or treatment options to patients
  • Trained and managed front desk staff.

Mail Carrier

United States Postal Service
01.2018 - 12.2023
  • Sort letters and packages to ensure proper mail distribution.
  • Hand deliver Certified Letters.
  • Provide excellent customer service while processing customer orders and purchases.
  • Take payments for new packages, stamps, shipping materials.
  • Developed and maintained organizational systems for accurate record keeping and monthly scheduling.
  • Used discretion to handle confidential situations with care.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Sorted mail according to order of address appearance for easy access in field.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
  • Organized mail ahead of delivery runs for correct routing.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.

Scheduling Coordinator

Wellmont CVA
01.2007 - 07.2011
  • Used scheduling software to schedule appointments that meet production goals, as well as work for the patient.
  • Collaborated with the physicians to ensure that patients' needs were being met, and to ensure patient satisfaction.
  • Completed patient check ins, check outs, appointment scheduling, balance payment, claims processing and data entry to maintain accurate and up to date patient Medical Records.
  • Confirm patient benefits using provider portals and EMR systems to support accuracy for proper revenue cycle procedures.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Education

College Certification - Accounting And Bookkeeping/Payroll

Bryan University
Online Degree
05-2026

General Studies - General

Volunteer High School
Church Hill, TN
06.2005

Skills

  • Strong organizational abilities
  • Document analysis
  • Collaborative teamwork
  • HIPAA compliance knowledge
  • Administrative support
  • Insurance Verification
  • Skilled at prioritizing tasks simultaneously
  • Employee relations and engagement
  • Health information organization
  • Precise cash handling
  • Time management
  • General ledger accounting
  • Adaptability
  • Attention to detail
  • Google Docs
  • Communication skills
  • Microsoft Word
  • Data Entry
  • Microsoft Excel
  • Task Prioritization
  • Leadership
  • Office Administration
  • Document Handling
  • Payroll
  • Accounting
  • CDT Codes
  • Critical Thinking
  • Client communication
  • Multi-line phone systems
  • Appointment scheduling
  • NextGen
  • Medical terminology
  • Basic math
  • CPR

Accomplishments

    CPR w/AED Certified

Certification

  • CPR/AED
  • December 2026
  • Basic Life Support (BLS)

Languages

English

Timeline

Insurance Verification Specialist

Martin Dentistry
05.2025 - 07.2025

LASIK Coordinator/Technician

Woolfson Eye Institute
03.2024 - 05.2025

Mail Carrier

United States Postal Service
01.2018 - 12.2023

Scheduling Coordinator

Wellmont CVA
01.2007 - 07.2011

General Studies - General

Volunteer High School

College Certification - Accounting And Bookkeeping/Payroll

Bryan University

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