Meaghan Dee

• Processed billing information to ensure accuracy.
• Collaborated with team members to resolve billing inquiries efficiently.
• Resolved billing variances to ensure system accuracy.
• Optimized departmental interactions to ensure comprehensive billing details.
• Responded to customer concerns and questions on daily basis.
• Used data entry skills to accurately document and input statements.
• Executed collection processes to recover outstanding balances.

Supported customers in resolving technical inquiries.

Resolved billing issues promptly.

Managed customer complaints and implemented resolutions.

Led a team to achieve departmental goals and enhance productivity

Implemented strategies to boost team efficiency and performance.

Addressed customer questions and offered assistance.

Facilitated customer merchandise returns.

Provided support to customers at the service desk.

Addressed and rectified customer issues.