Meaghan Goughnour
Winston-Salem,NC
Summary
Ambitious and nationally certified Paramedic with over 6 years of experience in emergency medical services, possessing a solid foundation in delivering critical care under high-pressure conditions. Expertise in leading emergency response teams and coordinating on-scene medical efforts to ensure patient safety and well-being. Proven track record of effective communication and rapid decision-making during emergencies, complemented by strong leadership skills, community outreach initiatives, and employee relations. Authorized to work in the US for any employer, ready to contribute to a dynamic healthcare team.
Overview
30
30
years of professional experience
1
1
Certification
Work History
NREMT-Paramedic
Forsyth County Emergency Services
02.2019 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ride-a-longs.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
Wellness Assistant
Kisco Senior Living
07.2012 - Current
- Assist wellness director with creating, scheduling, and implementing daily activities, marketing for wellness activities, use of excel for daily data entry of facility usage, budget and book keeping for resident store, developed and maintain transportation log. Assist residents with activities of daily living, teaching exercise, introduce new residents to facility and provide initial entry interview. Respond immediately to resident concerns, promote resident independence.
- Maintained accurate records of client appointments, payments, and progress notes to ensure seamless coordination of services.
- Promoted healthy lifestyle changes by leading group exercise classes and workshops on stress management techniques.
- Ensured equipment safety standards were met through routine inspections and maintenance tasks.
- Continuously updated professional knowledge by attending workshops, conferences, and online courses to stay current on industry trends and best practices.
- Supported workplace wellbeing initiatives through coordinating corporate wellness programs and promoting employee engagement in health-focused activities.
Customer Service Representative
Kisco Senior Living
08.2013 - 07.2014
- Provide professional customer service to all guests and residents. Answering phones, and responding to building/ resident emergencies and needs immediately. Completing assigned tasks in a timely manner.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Aquatics Coordinator
Appalachian Regional Health Care System
12.2006 - 07.2012
- Responsible for managing the aquatic facility, including mechanical maintenance, water chemistry, cleanliness, staffing, supervising, training, scheduling, customer service, budgeting. Implementation of policies for new facility, organization of all aquatic activities as well as all swim lessons. Provided; coaching, mentoring, and consultation to staff to enhance staff development. Coordination and implementation of water aerobics and Arthritis Foundation Aquatics and land base programs. Increasing quality of life for 40+ clients weekly.
- Managed external partnerships effectively with vendors, suppliers, sponsors, leveraging resources for mutual benefit.
- Established clear communication channels within the aquatics department, facilitating smooth coordination among staff members.
- Enhanced swimmer safety by implementing effective emergency response procedures and staff training.
- Coordinated lifeguard certification courses to ensure all staff members met required qualifications.
Pool Manager
Pool Professionals of the Carolinas
12.2001 - 09.2006
- Collaborated with board of directors to ensure the delivery of efficient, high-quality service. Responsible for all aspects of the pool.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Identified and proposed repairs, annual maintenance and upgrade items to promote safe environment.
- Managed budget effectively, controlling expenses while maintaining high-quality services and facilities.
Pool Manager
Blowing Rock Parks & Recreation
04.2001 - 03.2006
- Consistently recognized by management for providing superior customer service. Supervising staff, water chemistry, patron surveillance, and enforcing pool rules and regulations.
- Head Lifeguard - Watauga County Parks & Recreation - Boone, NC
Lifeguard / Swim Instructor
American Red Cross Northern Vermont Chapter
06.1995 - 11.1997
- Traveling to underprivileged towns to provide swim instruction. Patron surveillance.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Led water safety workshops, increasing community knowledge and swimmer confidence.
- Enhanced safety of beach visitors by enforcing swimming area boundaries and rules.
Education
Bachelors in Science - EMS Education and Emergency Management
Gaston College
Gastonia, NC08.2018
EMS Education - undefined
Davidson County Community College
Lexington, NC05.2018
Associate in Arts - undefined
Caldwell Community College and Technical Institute
Boone, NC06.2003
Skills
- Management expertise in senior living communities
- Experience evaluating employee performance, providing feedback, and managing personnel issues
- The ability to create shift schedules and coordinate resources effectively
- Positive team leadership
- Revenue optimization
- Public outreach initiatives
- Program development and execution
- Strong communication skills and customer focus
- Excellent organization and coordinating skills
- Problem resolution
- Team relationship building
- Quick learner
- Recruitment and termination expertise
- Staff development
- Comprehensive documentation skills
- Critical decision-making skills
- Emergency response coordination
Certification
- Sr.Fit Certified February 2016 to Present
- NETA Group Exercise Instructor October 2013 to Present
- Matter of Balance Instructor December 2012 to Present
- Walk with Ease Instructor March 2007 to Present
- American Arthritis Foundation Aquatic Program Instructor February 2007 to Present
- EMT-B May 2018 to May 2023
- CPR/BLS May 2018 to May 2020
Timeline
NREMT-Paramedic
Forsyth County Emergency Services
02.2019 - Current
Customer Service Representative
Kisco Senior Living
08.2013 - 07.2014
Wellness Assistant
Kisco Senior Living
07.2012 - Current
Aquatics Coordinator
Appalachian Regional Health Care System
12.2006 - 07.2012
Pool Manager
Pool Professionals of the Carolinas
12.2001 - 09.2006
Pool Manager
Blowing Rock Parks & Recreation
04.2001 - 03.2006
Lifeguard / Swim Instructor
American Red Cross Northern Vermont Chapter
06.1995 - 11.1997
EMS Education - undefined
Davidson County Community College
Associate in Arts - undefined
Caldwell Community College and Technical Institute
Bachelors in Science - EMS Education and Emergency Management
Gaston College
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