Meaghan Meneses
Little River,SC
Summary
I provide great hospitality with a proven track record in improving guest satisfaction at Johnny D’s and Rioz Brazilian Steakhouse. I am skilled in 2 languages, POS operation, customer service, and enhancing costumer satisfaction. I’ve always fostered strong guest relationships, ensuring smooth service transitions, and delivering exceptional service.
Overview
1
1
year of professional experience
Work History
Server
Johnny D’s
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess/Server
Rioz Brazilian Steakhouse
07.2023 - 03.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Backed up servers by checking on tables and retrieving items for guests.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
North Myrtle Beach High School
North Myrtle Beach, SC06.2024
Skills
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Foreign language proficiency
- POS operation
- Effective communication
- Upselling
Languages
Spanish
Native or Bilingual
Timeline
Server
Johnny D’s
03.2024 - Current
Hostess/Server
Rioz Brazilian Steakhouse
07.2023 - 03.2024
High School Diploma -
North Myrtle Beach High School
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