Ability to work independently and as part of a team
Exceptional skills in multi-tasking
Overview
19
19
years of professional experience
Work History
Office Manager
M. Holland & Sons Construction, Inc
05.2021 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
BUSINESS OFFICE MANAGER
AMEDISYS
08.2019 - Current
Responsible for planning, directing and controlling the billing and office support functions
Directs administrative services and operations including billing, purchasing, human resources and communication systems
Coordinate’s systems and procedures with medical records, data entry, claims review, and personnel functions
Supervises and provides directions to non-clinical administrative staff to ensure quality of services
Properly screens, interviews, and makes appropriate hiring decisions for non-clinical staff.
SALES MANAGER
ANYTIME FITNESS
07.2018 - 08.2019
Actively recruits, secures membership sales and develops strategies for membership retention
Responsible for planning, developing and implementing membership strategies utilizing best practices
Direct and oversee sales policies, objectives and initiatives
Recruit new members via telephone/email/social media and in person meetings
Ensure that the customers are given high quality services and assistance when needed
Enhance revenue by providing additional discounts and services to existing and new customers
Resolve issues and complaints pertaining to personal training from customers.
VISUAL MERCHANDISING MANAGER
TALBOTS
12.2017 - 07.2018
Strategically identify opportunities that will maximize sales and ensure financial goals are achieved
Plan and prioritize tasks and responsibilities to meet the needs of the business
Responsible for leading and directing all activities required to achieve store goals, including sales objectives, client service, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement
Responsible for merchandise presentation, restocking, and recovery to maximize productivity
Analyzes store reports to make recommendations on adjusting store’s product level.
PRODUCT DEVELOPER
REEBOK
02.2014 - 06.2017
Develops commercially viable product in partnership with design
Successfully manages new vendor relationships in Korea, Hong Kong, Philippines and Taiwan
Creates and maintains accurate and detailed specs, and technical packages that assure accurate development, production, and costing
Manages daily actions for various product development projects and information maintenance with the ability to report on progress in weekly reviews
A team player with strong organizational skills and handles multiple tasks and manager priorities in a focused but flexible manner.
MERCHANDISE-COORDINATOR
CALVIN KLEIN
11.2013 - 02.2014
Supports the Merchandising Buying Team in the day-to-day functions of SKU/product maintenance
Interacts routinely with Planning & Allocations, Accounts Payable, Store Operations, Marketing, outside vendors and suppliers, and customers
Builds constructive and effective relationships with a broad and diverse group of business partners
Manage phone inquiries from potential vendors to applicable Buyers
Review, modify and maintain with buyer direction and approval
Travel to stores and be familiar with store sets
Communicates with stores and upper management in a timely manner while maintaining shared drive files.
Store Manager/ Visual Specialist
ANN TAYLOR LOFT
01.2006 - 11.2013
Responsible for leading and directing all activities required to achieve store goals, including sales objectives, client service, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement
Responsible for the development of a team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention, and motivation
Responsible for merchandise presentation, restocking, and recovery to maximize productivity
Responsible for execution of visual merchandising updates and product placement within corporate guidelines
Analyzes store reports to make recommendations on adjusting store’s product level
Responsible for business strategy and maximize opportunities to generate additional store volume.
Education
B.S. / Fashion Merchandising & Marketing -
Mount Ida College
Newton, MA
Skills
Microsoft Office applications including Microsoft Word, Power Point & Excel & Photoshop