Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Robles

Seguin,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Sales Associate

Big Chief Cigar
Seguin, TX
10.2023 - Current
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Processed credit card transactions quickly and securely.
  • Attended weekly team meetings to review performance goals and objectives.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Store Manager

Seguin Cigar
Seguin, TX
07.2019 - 07.2023
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Material Handler

Tractor Supply Distribution Center
Seguin, TX
02.2017 - 07.2019
  • Organized warehouse inventory according to warehouse plan.
  • Utilized forklift to move inventory items.
  • Loaded completed orders on pallets according to delivery numbers.
  • Operated lift equipment to safely move stock in and out of high bay areas and around premises.
  • Protected company inventory by maintaining and organizing storage areas.
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Managed warehouse receiving, storing and shipping.
  • Logged unit quantities and entered data into inventory database.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Unloaded cargo from trucks with mechanized equipment.

  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Used scanners to track parcel information, condition or receipt.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Used digital database to keep records of units and stock moved.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.

Picker

Amazon
San Marcos, TX
01.2016 - 02.2017
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Isolated damaged items to predefined marked area to report to supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Placed products on conveyors for final wrapping and shipment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Merchandiser

Home Depot
Seguin, TX
05.2013 - 01.2016
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Built product displays and placed appropriate signage for merchandise.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Displayed appropriate signage for products and sales promotions.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Printed labels and tags for for-sale merchandise.
  • Communicated and coordinated planogram execution with store management.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Cleaned and organized display cases, shelves and aisles.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.

Education

High School Diploma -

Seguin High School
Seguin, TX
06.2009

Skills

  • Documentation and Reporting
  • Strategic Thinker
  • Team Building
  • Budget Administration
  • Sales Promotions
  • Delegating Work
  • Multitasking and Organization
  • Order Management
  • Store Merchandising
  • Retail Merchandise Quality Standards
  • Accurate Cash Handling
  • Operations Management
  • Inventory Oversight
  • Cash Management
  • POS Systems
  • Inventory Reporting
  • Product Transport
  • Equipment Monitoring
  • Loading and Unloading
  • Warehouse Operations
  • Cycle Counting
  • Positive Attitude
  • Load Verification
  • Warehouse Safety
  • Customer Service
  • Pallet Jack Operation
  • Shipping and Receiving
  • Material Handling
  • Warehouse Organization
  • Loss Prevention
  • Bank and Safe Deposits
  • Product Merchandising

Timeline

Sales Associate

Big Chief Cigar
10.2023 - Current

Store Manager

Seguin Cigar
07.2019 - 07.2023

Material Handler

Tractor Supply Distribution Center
02.2017 - 07.2019

Picker

Amazon
01.2016 - 02.2017

Merchandiser

Home Depot
05.2013 - 01.2016

High School Diploma -

Seguin High School

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Dustin Robles