Meaghen Hanrahan
North Providence,RI
Summary
I possess extensive expertise in accounting and administrative tasks within academia. My proficiency in processing financial documents, managing administrative duties, and utilizing software platforms ensures compliance with policies while enhancing operational efficiency. A customer-centric approach, strong multitasking abilities, and readiness to provide backup support for higher-level positions make me a valuable asset in maintaining streamlined and effective operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative and Events Coordinator
Brown University PSTC
03.2021 - Current
- Processes supplier invoices, expense reports, purchase orders, guest speaker agreements, and General Services Agreements.
- Maintains up-to-date knowledge of and adheres to relevant University policies.
- Possesses a strong understanding of charts of accounts, transaction coding, and approval procedures.
- Provides comprehensive day-to-day administrative support, including mail management, phone line monitoring, office supply procurement, visitor reception, conference room scheduling, and assistance with travel arrangements and expense claims.
- Assists faculty and researchers with daily operational logistics.
- Manages student hiring processes, including recruitment, onboarding, and timekeeping.
- Proficient in Workday, ERA Commons, Interfolio, BCM, and Google Workspace.
- Demonstrates a customer-centric approach and promptly addresses requests.
- Coordinates logistics for weekly seminars involving visiting faculty.
- Supports the training director in organizing graduate student workshops, event coordination, and reporting.
- Acts as backup support for the Assistant Director and Grants team during their absence.
TELLER MANAGER
Navigant Credit Union
07.2014 - 03.2021
- Ensures overall efficiency and daily operation of the Teller line
- Monitors teller performance and conducts coaching meetings
- Orders, approves, and verifies currency shipments
- Maintains security and compliance with Credit Union Security Plan
- Ensures the branch settles; research teller differences; settle ATM machine, cash dispenser & vault daily, as well as all negotiable accounts (money orders, bank checks, traveler's checks, box payments, stop payments, etc.) Cross sell and refer additional services to members
- Successfully achieve personal sales and service goals
- Ensure that the teller staff achieves assigned sales and service goals
- Maintaining a trained, motivated, and professional staff capable of providing efficient and effective services to the members
- Interview, schedule, train, and assign performance expectations to the teller staff
- Head of Financial Advisor Investment referral program at my specific branch location
- Facilitate sales campaigns and incentive programs to keep staff motivated.
MORTGAGE LOAN PROCESSOR
Nationwide Mortgage Lending
02.2012 - 06.2014
- Reviewed and entered application data in loan origination software
- Order and track title orders, appraisals, tax transcripts, property tax information, and pay-offs
- Follow up with clients to provide updates on their loan process and to resolve issues / problems
- Monitored pending loan files to ensure compliance with applicable Bank policies, procedures, and regulatory requirements
- Managed assigned pipeline using reports to meet rate lock dates, mortgage contingency dates and closing dates
- Facilitated disbursement process post-closing
- Communicated professionally in oral and written format
- Regularly assisted mortgage officer with contacting leads for potential clients.
PERSONAL BANKER
Citizens Bank
01.2009 - 01.2012
- Engaged current and potential customers to gain an understanding of their unique banking needs
- Established customer relationships through telephone prospecting, outbound calling, follow-up, and face to face meetings
- Demonstrated a deep understanding of product benefits by cross selling existing and new customers
- Achieved personal sales goals and actively participated in branch marketing activities
- Exercised strong decision-making abilities and problem-solving skills
- Regularly closed loans, and consistently recognized new mortgage opportunities
- Successfully referred potential investment opportunities to licensed advisors
- Consistently achieved top sales performance rankings throughout all aspects of the institution.
Education
ATTENDING - FINANCE - Accounting And Business Management
Community College of Rhode Island
Lincoln, RI01.2026
HIGH SCHOOL DIPLOMA - BUSINESS -
North Providence High school
North Providence, RI06.2008
Skills
- Written & Oral Communication
- Sales/Cross Selling
- Customer Service/Relations
- Attention to Detail
- Knowledge of Financial Procedures and Practices
- Teamwork
- Organization and Time Management
- Leadership and Team Management
Certification
NMLS Licensed
Timeline
Administrative and Events Coordinator
Brown University PSTC
03.2021 - Current
TELLER MANAGER
Navigant Credit Union
07.2014 - 03.2021
MORTGAGE LOAN PROCESSOR
Nationwide Mortgage Lending
02.2012 - 06.2014
PERSONAL BANKER
Citizens Bank
01.2009 - 01.2012
ATTENDING - FINANCE - Accounting And Business Management
Community College of Rhode Island
HIGH SCHOOL DIPLOMA - BUSINESS -
North Providence High school
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