Meakil Bell

• With over 20 years experience.

• Plan and organize events for clients
• Provide entertainment services for special events
• Sub-Contract work for Dj's, Photographers &
• Entertainers
• Help customers set up online accounts
• Reset passwords and help customers retrieve information
• Help customers navigate through the website
• Help customers to manage and change options for their school or district.

Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.

• Sale & Connect customers with cell phone service from the major carriers
• Weekly coaching of team members to increase sales, and boost team morale.

• Processing
• Loans, Cashing Checks

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Responded to customer inquiries and provided technical assistance over phone and in person.
• Diagnosed and troubleshot hardware, software and network issues.
• Researched and identified solutions to technical problems.
• Configured hardware, devices, and software to set up work stations for employees.

• 1
• Inbound for the Kimberly - Clark Program 2
• Taking calls concerning products like Huggies, Wipes, & Pull -Ups 3
• Resolving customer complaints 4
• Issuing Reimbursements to customers

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Determine charges for services requested, collect deposits or payments, or arrange for billing
• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
• Check to ensure that appropriate changes were made to resolve customers' problems
• Review insurance policy terms to determine whether a particular loss is covered by insurance
• Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Determine charges for services requested, collect deposits or payments, or arrange for billing
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Solicit sales of new or additional services or products.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
• Determine charges for services requested, collect deposits or payments, or arrange for billing
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
• Review insurance policy terms to determine whether a particular loss is covered by insurance
• Solicit sales of new or additional services or products.