Dependable and adaptable professional with diverse experience in customer service and content moderation. Skilled in problem-solving and time management, contributing to effective collaboration and enhanced operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Self Employed
Self Employed
01.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Content Moderator
Taskus, LLC
New Braunfels, TX
2024 - 2025
Reviewed and moderated user-generated content for compliance with community guidelines.
Ensured content accuracy and quality through meticulous evaluation processes.
Identified and escalated potential safety issues or policy violations to management.
Collaborated with team members to refine moderation techniques and improve workflow efficiency.
Cashier /Senior Customer Service Representative
Fisher's Market
New Braunfels, TX
2023 - 2024
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawers and balanced registers at end of shifts.
Assisted with inventory management, restocking shelves for optimal product availability.
Seniore Mortgage Loan Processor
Sammamish Mortgage
Bothell, WA
2020 - 2024
Analyzed credit reports and financial documentation to assess borrower eligibility.
Reviewed and verified loan applications for accuracy and completeness.
Coordinated communication between clients, lenders, and real estate agents to facilitate loan processing.
Managed multiple loan files simultaneously while ensuring compliance with regulatory guidelines.
Streamlined processing workflows, reducing turnaround time for loan approvals.