Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meara Barnes

Batavia,OH

Summary

Proven leader and efficient multitasker, I enhanced team performance at Chick-fil-A by fostering a positive environment and setting clear targets. Skilled in cash handling and exceptional customer service, I consistently improved guest satisfaction. My expertise in conflict resolution and strong work ethic drove significant achievements across roles, including at Jimmy B’s, where I boosted sales through upselling and rapport with customers.

Overview

4
4
years of professional experience

Work History

Server

Jimmy B’s
09.2024 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Handled/served various types of alcohol, developed a lot of knowledge.

Server

Country Inn Restaurant
08.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Team Lead

Chick-fil-A
08.2023 - 07.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Receptionist

Lake Pointe Animal Hospital
09.2022 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • handled animal emergencies often throughout each work day, knowing how to assist and assess the animal’s situation to provide the best care

Service Desk Associate/grocery Associate

Kroger
12.2020 - 09.2022
  • Handled and stocked inventory consistently throughout the work day
  • Zoned (conditioned) product hourly to appear nicely organized to guests
  • Handled grocery deliveries, water, frozen etc.
  • efficiently ran the cash register
  • Helped guests with money orders, western unions, Cashing checks, lottery, and returns
  • Handled closing reports such as lottery, return sales, etc.

Education

High School Diploma - N/A

Ohio Virtual Academy
Columbus, OH
05.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Order Accuracy
  • Performance Improvement
  • Table Bussing
  • Guest Relations Management
  • Point of sale operation
  • Beverage Preparation
  • Tableside Etiquette
  • Warm and Friendly
  • Reliability
  • Multitasking
  • Team Leadership
  • Cool Under Pressure
  • Excellent Communication
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Time Management
  • Effective Communication
  • Organizational Skills

Timeline

Server

Jimmy B’s
09.2024 - 10.2024

Server

Country Inn Restaurant
08.2024 - 09.2024

Team Lead

Chick-fil-A
08.2023 - 07.2024

Receptionist

Lake Pointe Animal Hospital
09.2022 - 08.2023

Service Desk Associate/grocery Associate

Kroger
12.2020 - 09.2022

High School Diploma - N/A

Ohio Virtual Academy

Similar Profiles

CREATE PROFILE
Meara Barnes